Central Risk Reporting – Director, Change, Analytics & Strategy

Overview

Lead the Central Risk Reporting function within WM Operations, ensuring risk events, metrics, governance updates and other key risk matters are reported accurately and on time to senior management and risk leaders.

What you'll do

• Lead the planning, production, review and timely delivery of weekly, biweekly, monthly and ad-hoc risk reporting for WM Operations senior management and risk leaders.
• Own the end-to-end quality-control process for risk metrics and management reporting, including validation of source data, reconciliation of variances, documentation of assumptions and escalation of material issues.
• Analyze assessment results, key risk indicators, incidents and emerging trends to identify heightened risk areas, develop actionable insights and recommend management response.
• Provide effective review and challenge of risk management activities, corrective actions and process enhancements; evaluate whether remediation is sustainable and addresses the underlying risk.
• Present key themes, trends, issues and decisions to senior stakeholders through concise written materials and verbal updates.
• Manage relationships and reporting dependencies across Risk Management, Compliance, Legal, Technology and Operations teams; establish clear ownership, timelines and escalation paths.
• Drive standardization, automation and continuous improvement of reporting processes, procedures and controls.
• Oversee governance and reporting for production test accounts, including monitoring, issue escalation and management visibility.
• Provide management oversight of FINRA registration support for the division, including registration windows, study-material orders, registration changes, vendor invoices and related confidential testing data.
• Develop procedure documentation, cross-training and resiliency coverage for Central Risk Reporting, test accounts and FINRA registration activities.
• Serve as subject matter expert within the functional area, proposing and implementing process improvements, and act as key problem solver for unique or novel situations.
• Coordinate work, train and develop team members, including task allocation and project contribution.

What you'll need

• Bachelor's degree or equivalent in a related field.
• At least 8+ years of relevant experience in financial services, operations, risk management, controls, governance or management reporting, with demonstrated experience operating independently in a complex environment.
• Demonstrated leadership capability, including ownership of significant deliverables, coordination across teams and the ability to guide or develop junior colleagues.
• Strong risk and control judgment, with the ability to identify root causes, assess impact, challenge constructively and develop practical, sustainable solutions.
• Advanced analytical skills and experience using objective data to develop insights and recommendations.
• Excellent written and verbal communication skills, including the ability to distill complex issues into concise executive-level messaging.
• Proven stakeholder-management and influencing skills, with the ability to build alignment and drive accountability across organizational levels and functions.
• Ability to manage multiple priorities, anticipate dependencies, make sound decisions and deliver high-quality work within established timeframes.
• High degree of discretion and sound judgment when handling confidential regulatory, testing and risk information.
• Comprehensive knowledge of functional area and operational/compliance policies and procedures of the team.
• Ability to operate independently across the majority of day-to-day responsibilities.

Nice to have

• Proficiency with Excel and experience with reporting or business-intelligence tools.

Details

• Location: Mumbai, India.
• Position at Director level within Change, Analytics & Strategy.