Cloud Operations Engineer

Overview

Cloud Operations Engineer responsible for day-to-day operations of an Azure-based SaaS platform, focusing on stability, performance, and compliance.

What you'll do

• Monitor Azure infrastructure and on-premises systems for health, performance, and security.
• Investigate anomalies and performance degradation before they impact users.
• Manage patching schedules and security updates across Azure resources and supporting systems.
• Triage alerts, respond to incidents, and restore service when issues occur.
• Maintain incident documentation, runbooks, and post-incident review outcomes.
• Track SLA metrics such as uptime, availability, and response times (including MTTR/MTBF).

What you'll need

• 3+ years of experience in cloud operations, infrastructure support, or systems administration.
• Hands-on experience operating Microsoft Azure infrastructure and services in production.
• Experience with monitoring, alerting, and observability tools such as Azure Monitor or Application Insights.
• Understanding of infrastructure fundamentals including networking, virtual machines, storage, and databases.
• Experience scripting in PowerShell or Python (or similar automation languages).
• Familiarity with incident management practices, runbooks, and operational procedures.
• Ability to track SLAs and produce operational reports.

Details

• Location: India.