Compliance Analyst

Overview

Own the quality and integrity of Turing's KYC and identity verification program by reviewing and adjudicating verification cases, auditing decisions, detecting fraud patterns, and improving policy and reviewer training.

What you'll do

• Review and decide KYC and identity verification cases across multiple regions, including document verification, liveness, and data cross-checks.
• Make independent, well-reasoned decisions on ambiguous and high-risk cases where policy guidance is incomplete, escalating the right ones with a clear recommendation.
• Detect and act on identity-fraud and document-fraud techniques, including forgeries, manipulations, synthetic and stolen identities, and impersonation, adapting to how these differ across regions.
• Conduct and resolve sanctions screening, politically exposed person (PEP) checks, and adverse-media review, clearing false positives and escalating true matches within the AML framework.
• Apply AML and risk frameworks consistently, and document the rationale behind each disposition so decisions stand up to audit.
• Audit completed verification cases by sampling decisions for accuracy, identifying errors and policy deviations, and categorizing root causes.
• Run and contribute to calibration sessions, track accuracy scores and error trends, and give clear, constructive feedback to reviewers.
• Turn QA findings into policy updates, process fixes, and targeted training, and measure whether they worked.
• Surface emerging fraud trends and control gaps to policy and operations leadership, with recommendations.
• Help refine verification playbooks, decision trees, and documentation standards as regions, regulations, and fraud tactics evolve.
• Write clear case documentation and reviewer guidance that others can act on.

What you'll need

• 7+ years of experience in KYC, AML, identity verification, trust and safety, or fraud operations, ideally at a fintech, marketplace, gig/talent platform, or global staffing company.
• Strong hands-on knowledge of document verification and identity-fraud techniques across multiple regions.
• Working knowledge of sanctions screening, PEP checks, and AML frameworks.
• Experience in KYC quality assurance, including auditing completed verification cases, sampling decisions for accuracy, identifying errors or policy deviations, and giving constructive feedback to reviewers.
• Familiarity with QA frameworks and metrics such as accuracy scores, error categorization, calibration sessions, and root cause analysis, and the ability to turn QA findings into process or training improvements.
• Experience with KYC/IDV platforms such as Onfido, Jumio, Persona, Sumsub, Veriff, or similar, and with screening tools such as World-Check, ComplyAdvantage, or LexisNexis.
• Excellent judgment, attention to detail, and the ability to make independent decisions on ambiguous cases.
• Strong written communication skills for case documentation and for talking with talent across cultures.
• Comfort working in a fast-paced, high-volume, remote environment.

Nice to have

• Relevant certification such as CAMS, CFE, or an equivalent AML/fraud credential.
• Experience building or scaling a KYC/QA function, not just operating within one.
• Exposure to global identity and data-privacy regimes (GDPR and similar) and to right-to-work or contractor-eligibility verification.
• Comfort working with data, including pulling your own samples, reading dashboards, and quantifying fraud and quality trends.

Details

• Location: India, remote.
• Remote-first role working across time zones with talent and stakeholders around the world.