Overview
Lead a multi-disciplinary consulting team on complex client engagements and act as a trusted advisor to the CXOs of Kyndryl's largest accounts, driving profitable growth and strategic change agendas.
What you'll do
- Drive significant financial outcomes through signings and revenue targets.
- Ensure sustained growth and profitability, managing margin expectations and backlog growth.
- Support the identification, pursuit and conversion of a pipeline of business development opportunities.
- Undertake scoping and fee negotiation on engagements, ensuring profitability and understanding and containing risk.
- Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives.
- Lead C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement.
- Demonstrate credibility and experience to advise and deliver on complex consulting engagements.
- Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; secure client references.
- Achieve individual and team utilization targets.
- Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction.
- Lead by example, fostering a culture of continuous personal and professional development and challenging people to be curious and innovative.
- Utilize industry and technology expertise to shape and drive the company's strategic initiatives.
- Align with Kyndryl's strategic vision and contribute to its execution.
- Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
- Proactively develop thought leadership and intellectual capital.
What you'll need
- 15+ years of extensive experience in client engagement and relationship management at the CXO level.
- Demonstrable ability to build and commercialize relationships with senior executives.
- Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment.
- Effective financial acumen with experience in driving revenue growth and managing margins.
- Experience of managing or supporting high-value business development activities with senior stakeholders.
- Deep understanding of industry trends and technology.
- Sound personal brand and presence in the industry.
- Demonstrated ability to innovate and drive change.
Nice to have
- Leadership: self-starter mindset with client and Kyndryl outcomes top of mind; ability to mentor and be mentored, create an environment and workplace of choice for peers and team members, and be a role model of professional excellence.
- Execution: critical thinking to analyze data and inputs objectively and provide strategic roadmaps and recommendations; intellectually curious, brings innovative ideas to solve critical business problems; clearly accountable on commitments; able to pivot with changing client and business priorities and manage work across multiple projects and teams.
- Bachelor's degree or Master's degree.
Details
- Location: Mumbai, Maharashtra, India.
- Dynamic, hybrid-friendly culture.
Read the full description and apply on the company’s own careers page.