Contractor - Intern

Overview

Contractor internship supporting customers, requiring strong English communication, a customer-focused approach, and willingness to learn new technologies.

What you'll need

• Excellent English communication skills, both verbal and written
• Willingness and ability to work during U.S. business hours, which typically requires night-shift coverage in India
• Strong customer service mindset and attention to detail
• Ability to learn quickly and adapt to new processes and technologies
• Ability to work effectively both independently and as part of a team
• Confidence speaking with customers and building positive relationships
• Friendly, professional, and customer-focused approach
• Curious, analytical, and eager to learn
• Ability to think through challenges and work toward effective solutions
• Comfortable asking questions and collaborating with teammates when needed
• Passion for helping people and delivering an exceptional customer experience
• Ability to remain calm, patient, and positive in a fast-paced environment
• Comfortable using computers and learning new applications and technologies

Nice to have

• Previous technical support experience is welcome but not required
• Previous experience interacting with customers over the phone, email, or chat
• Experience supporting U.S. or other international customers
• Experience in a customer service, call center, help desk, or technical support role
• Familiarity with ticketing systems, CRM platforms, or customer service tools

Details

• Location: Pune, India
• Work during U.S. business hours, typically requiring night-shift coverage in India
• Employment type: Contractor internship