Contracts Representative

Overview

Create and maintain client documents (policies, certificates and riders) for an assigned book of business, using tools or templates, and process new, renewal and maintenance requests accurately and on time.

What you'll do

• Review and analyze implementation materials to create various documents for new and existing business.
• Review and analyze benefits to ensure materials follow legislation and benefit plan design requirements.
• Create policies, certificates and riders using systems and templates.
• Compare documents from prior and current years to highlight differences.
• Research, coordinate and respond to questions from internal partners.
• Distribute policy documents to Account Managers and other internal partners as needed.

What you'll need

• High school degree or equivalent.
• Ability to use Microsoft tools.
• Knowledge/experience with PDF and Word (comparing materials).
• Strong analytical and problem-solving skills.
• Detail oriented.
• Strong writing ability, communication and interpersonal skills.
• Good organizational skills with ability to prioritize.
• Ability to work in a matrix environment.
• Basic understanding of matrix partner functions and how they interact.

Nice to have

• Some college.
• Prior contracts experience.

Details

• Location: Bengaluru, India.