DB Benefits Administrator - Implementations

Overview

Configure, implement, and support defined benefit pension plans within the MARC Pension Administration System, translating plan provisions and business requirements into system solutions.

What you'll do

• Independently configure and implement new defined benefit pension plans using the MARC Pension Administration System.
• Translate pension plan provisions and business requirements into system configurations and implementation requirements.
• Support the implementation and configuration of new pension plan provisions, benefit rules, and plan amendments.
• Provide ongoing production support for pension administration systems, including investigating and resolving production issues.
• Troubleshoot system defects and support bug fixes to maintain accurate and reliable pension administration functionality.
• Support system enhancements and changes required for new or amended pension plan provisions.
• Develop, optimize, and troubleshoot complex SQL queries to support business requirements, data analysis, issue resolution, and system performance.
• Analyze participant and plan data to identify system, configuration, or data-related issues.
• Test system configurations, enhancements, bug fixes, and plan amendments to confirm expected functionality.
• Review plan and participant documentation to support accurate pension plan implementation and administration.
• Perform assigned data-processing activities related to defined benefit plan administration, including processing participant records, payroll information, pension data, data queries, and plan-related documents.
• Use applicable pension administration applications to support participant and plan administration requests within established service-level standards.
• Coordinate with defined benefit administrators, business teams, and technical stakeholders on implementation and production-support activities.
• Document system configurations, implementation requirements, testing outcomes, and changes in accordance with established procedures.
• Identify opportunities to improve implementation processes, system performance, and administrative efficiency.
• Follow established standard operating procedures (SOPs).
• Accurately record billable time to support correct client billing.
• Deliver accurate and timely service to clients and internal stakeholders.
• Support special projects and additional defined benefit administration activities as assigned.
• Pursue continued professional education, including taking and passing applicable professional examinations.

What you'll need

• Bachelor's degree in any discipline.
• 1–2 years of work experience.
• Strong knowledge of SQL and SQL Server, including the ability to develop, optimize, and troubleshoot complex queries.
• Strong logical, analytical, and problem-solving skills.
• Strong attention to detail and commitment to system, configuration, and data accuracy.
• Ability to analyze business requirements and translate them into system configuration or implementation requirements.
• Ability to interpret defined benefit pension plan provisions and apply them accurately within pension administration systems.
• Strong troubleshooting and root-cause analysis skills.
• Strong verbal and written communication skills.
• Ability to use Microsoft Office or related software.
• Effective planning, prioritization, and organizational skills.
• Ability to work effectively both independently and as part of a team.
• Ability to manage multiple implementation and production-support priorities in a fast-paced environment.
• High level of integrity and discretion when handling sensitive client and participant information.

Nice to have

• Defined benefit experience.
• Experience implementing or configuring defined benefit pension plans within a pension administration system.
• Experience using the MARC Pension Administration System.
• Experience translating pension plan provisions into system rules, configurations, or calculation logic.
• Experience supporting pension administration production environments.
• Experience troubleshooting system defects, production issues, and data discrepancies.
• Experience implementing pension plan amendments and system enhancements.
• Advanced SQL experience, including stored procedures, joins, subqueries, data validation, query optimization, and performance troubleshooting.
• Experience with system testing, regression testing, user acceptance testing, or implementation validation.
• Experience working with business, pension administration, and technology teams on system implementations.
• Relevant certification in U.S. employee benefits.

Details

• Location: Gurugram, India.