Contracts Specialist

Overview

The Contract Specialist administers the contract process for all APAC and Europe contracts and monitors contract compliance for the business units supported, including Sales, Deal Hub, Consulting and Conferences.

What you'll do

• Process incoming requests from departments such as Sales, OM, Controller, Deal Hub, Corporate Pricing, Contracts Negotiators, Corporate Legal, Consulting, Conferences and Client Compliance.
• Manage the team Outlook inbox, prioritizing emails by urgency and importance once approvals are received.
• Manage all incoming Master and Order Agreements for 100% compliance across Research, Consulting and Conference business units, including inputting metadata into systems (e.g., Apttus), document comparison and approval confirmation, processing signatures, and uploading into systems.
• Hold signing authority for order agreements and ensure 100% compliance with the legal empowerment matrix.
• Ensure compliance with Gartner corporate policy on document administration, including confirming approval of non-standard items such as legal term changes, non-standard SDs, non-standard pricing and non-standard billing terms.
• Execute ad hoc special projects initiated to fulfill business requirements.
• Collaborate with global managers and teams to drive continuous improvement and innovation in department processes.
• Prepare instructive communications and liaise with the global Contracts Department, Client Financial Services and Sales teams.
• Support the Contract Manager by providing first-line support to Sales on sales contract issues and requests, escalating to senior staff as required.
• Maintain a fair, honest, professional, friendly and collaborative approach with all stakeholders, including remote team members and the manager.

What you'll need

• Bachelor's degree or equivalent.
• A minimum of 2-4 years' experience dealing with contract matters, client legal and procurement departments, and Sales organization interaction.
• Maintain or obtain skills to be proficient in department systems and document retrieval systems.
• Excellent communication skills developed in a sales-driven environment, including strong English skills (written and verbal).
• Client-facing experience with commercial awareness.
• Experience analyzing data (Excel or other data analytics tools) and advanced Microsoft Word skills.
• Strong understanding of contracts.
• Effective public speaking, organizational, prioritization and problem-solving skills.
• Willingness to assume responsibility and adaptability for the role, with a sense of urgency to the business.
• Ability to work within a remote team.

Nice to have

• Salesforce experience.
• Multinational company experience.

Details

• Work mode is hybrid: virtual work when productive, with in-person time with colleagues.
• Location: Gurgaon.
• Job Requisition ID: 113135.