Delivery Operations Team Lead

Overview

Delivery Operations Team Lead in Accenture's Finance Operations vertical, supporting the end-to-end Order to Cash process, from order receipt and credit authorization through collections and revenue assurance.

What you'll do

• Collect operational data and reports, conduct analysis, and reconcile transactions to help determine financial outcomes.
• Create and issue customer invoices and review debit notes to identify process gaps.
• Handle invoicing, reconciliation, collections, accounts receivable, and resolve unapplied cash reconciliation.
• Support cash application activities, including customer query resolution, coordination with customers, application of unapplied cash, suspense account reconciliation, and processing from payment receipt through finalization.
• Follow up with the sales client team for reasons behind debit notes and unrecognized revenue.
• Analyze and solve moderately complex problems.
• Create new solutions by leveraging and, when needed, adapting existing methods and procedures.
• Understand the strategic direction set by senior management and align work with team goals.
• Interact with the direct supervisor, peers, and management levels within Accenture or at a client.
• Determine methods and procedures for new assignments with guidance.
• Make decisions that may affect the immediate team.
• Manage small teams and/or work efforts, including when serving in an individual contributor role.

What you'll need

• Any graduation.
• 7 to 11 years of experience.
• Billing processing and collection of operational data and reports.
• Team management.
• Understanding of cash applications, billing, invoicing, collections, accounts receivable, order management, and related reconciliations.
• Willingness to work rotational shifts.

Nice to have

• Process transformation.
• Project management.

Details

• Location: Gurugram.
• Rotational shifts.