Overview
Finance Analyst in the Order to Cash team at dunnhumby's Gurgaon office, handling customer collections and accounts receivable for clients in the UK and EMEA regions.
What you'll do
- Handle customer collections in line with commercial arrangements and company policies.
- Manage and streamline the collections process.
- Manage disputes related to non-payment of invoices.
- Manage critical clients individually, including high portfolio value and high aged debt accounts.
- Resolve aged debt issues.
- Provide clients with accurate account statements and payment histories.
- Perform cash posting from bank and cash applications.
- Handle provision calculations, balance sheet reconciliations and MIS reporting on an ad hoc basis.
- Use V-lookups and pivot tables for portfolio reporting.
What you'll need
- Bachelor's degree in commerce or equivalent experience.
- 8-9 years of experience in Accounts Receivable / Collections under the Order to Cash area.
- Experience in cash collection and dispute management, including deductions.
- Understanding of the OTC cycle, client portal invoicing, and a fair understanding of revenue and billing.
- Awareness of disputes related to non-payment, such as PO query, delivery query, service query, amount query, portal invoicing queries and payment terms disparity.
- Knowledge of cash collections across every aging bucket (current, not due, to over 365 days).
- Strong knowledge of how purchase orders and sales orders work in the OTC process.
- Experience handling 90-100 critical clients individually.
- Knowledge of handling invoicing portals for various clients.
- Good MS Excel skills and working knowledge of Oracle.
- Fair knowledge of accounting, including how debits and credits work.
- Strong negotiation skills.
- Experience working directly with sales teams and understanding their demands.
- Stakeholder management skills.
Nice to have
- Experience with media and marketing agencies globally.
- Knowledge of marketing and advertisement on retailers (supermarkets) and CPG clients.
- Experience in Oracle Fusion ERP.
Details
- Location: Gurgaon, India.
- Part of the global finance operations based in the Gurgaon office.
Read the full description and apply on the company’s own careers page.