Finance Supervisor

Overview

Manage and support the collections and cash application processes to ensure accurate and efficient financial operations, overseeing the Collections Team and maintaining strong client relationships.

What you'll do

• Oversee the workflow of the Assistants and Coordinators in the Collections Team.
• Track the turn-around time for inboxes, refunds, AR Credits and iVanti tickets.
• Manage unallocated follow-up and create a weekly report, escalating when needed.
• Investigate and resolve billing discrepancies, disputes, and payment issues.
• Collaborate with internal teams such as Cash Applications, Cash Management, Client Services, and Billing Team.
• Provide training to all new joiners and ensure standard operating procedures (SOPs) are updated timely.
• Create metrics for the workflow and provide a summary on a regular basis to the leadership team.

What you'll need

• B.com / MBA / M.com / CMA.
• 5-8 years of work experience.
• Strong organizational and communication skills for managing client and partner interactions.
• Advanced Excel skills.
• Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.

Nice to have

• Proficiency in financial systems (e.g., SAP, High Radius).

Details

• Location: Mumbai.