Overview
Lead the day-to-day operations of an Order to Cash (O2C) accounting operations team, ensuring service levels, compliance and high-quality delivery.
What you'll do
- Ensure the team consistently meets the requirements agreed and specified in training documents and the SOP.
- Ensure governance and timely follow-ups with stakeholders to discuss and close all open issues related to Accounting Operations.
- Identify challenges faced by the team and ensure timely escalations.
- Ensure no compliance failures and that the team understands compliance requirements and raises red flags at the appropriate time.
- Produce timely and meaningful dashboards that support decision making.
- Help the team with their queries and effectively resolve them.
- Cover technical knowledge of accounting, cash application and insurer reconciliation and settlements.
- Prepare the team and support their career path.
- Take end-to-end responsibility for delivery.
- Take on additional activities within the existing bandwidth.
What you'll need
- Graduate with relevant accounting and industry experience.
- 8-10 years of experience in O2C accounting.
- Prior experience working in similar roles.
- Have managed a small-sized team of 6-8 people.
Nice to have
- Prior working experience in the insurance sector.
- Adaptable communicator, facilitator, influencer and problem solver.
- Excellent team management skills.
- High attention to detail.
- Good relationship skills, with a proven ability to work on own initiative as well as in a team.
- Ability to multi-task and prioritize time effectively.
- Experience in insurance broking accounts/fiduciary function.
Details
- Location: Pune, India office (ATS location line: Mumbai - Hiranandani).
- Willingness to work in evening or night shifts.
- Extended hours during month end may be required.
- Office presence: at least three days per week in the local office or working onsite with clients, with one anchor day per week for office-based teams.
Read the full description and apply on the company’s own careers page.