DevOps Engineer

Overview

Pythian is building a next-generation Site Reliability Engineering team. The DevOps Engineer operates and maintains customer infrastructure, automates operational tasks, and acts as a technology leader and mentor for clients and teammates.

What you'll do

• Operate, maintain, and administer solutions contributing to customer infrastructure's operational efficiency, availability, and visibility.
• Plan maintenance activity, and create design documentation and standard procedures.
• Provide Root Cause Analysis reports for outages and incidents (ITIL - Problem Management).
• Observe and provide feedback on the current state of client infrastructure, and identify opportunities to improve resiliency, reduce incident occurrence, and automate repetitive administrative and operational tasks.
• Contribute to, improve, and maintain team documentation about client systems and infrastructure, procedures, policies, and schedules.
• Gather and document information about client environments through audit activities, and analyze it to identify opportunities for improvement and application of best practices.
• Work collaboratively with teammates to contribute to the continuous improvement of the working culture.
• Act as a technology leader for clients, and drive client discussions on technology road maps.
• Participate in an on-call rotation in an escalation capacity.
• Projects include infrastructure architecture, automation, and intelligent monitoring systems from design through implementation.

What you'll need

• Experience working with Google Cloud (necessary) and AWS Clouds, including infrastructure as code deployment with CloudFormation, Terraform, OpsWorks, etc.
• Scripting and automation of administrative tasks using Python and Scala is a must.
• Solid understanding of microservices architecture and container technologies (Kubernetes is a must; Docker, lxc, etc.).
• Clear understanding of software development lifecycles and best practices from an infrastructure point of view (PRs, merge, rebase, etc.).
• Understanding the end-to-end operations of a 'Business System' vs components.
• Comprehensive systems hardware and network troubleshooting experience.
• Common Linux distribution platform installation, configuration, performance tuning, and cloud migration.
• TCP/IP networking, NIC bonding, and network services configuration (DNS, NTP, DHCP, SMTP, etc.).
• Operation and administration of virtual infrastructure, including experience with at least one hypervisor (VMware, Hyper-V, KVM, etc.).
• Ability to describe IaaS, PaaS, SaaS, pros and cons of each, and use cases for virtualization and cloud.
• Administration of web servers and supporting technologies, including network load balancers.
• Experience with the design, development, and deployment of Puppet.
• System and application error investigation, and troubleshooting of access/availability issues including deep multi-system root cause analysis.
• Experience managing networking devices, such as switches and firewalls, from a variety of vendors.
• Solid understanding of DevOps tools, processes, and culture.
• Ability to pick up new technologies quickly.
• Ability to provide accurate work scheduling and task estimations for work delivery.

Details

• Successful applicant will need to fulfill the requirements necessary to obtain a background check.
• Flexible remote work from home; there is no daily travel requirement to an office. A stable internet connection is required.