Digital & Tech Solution Expert - Operational Finance

Overview

The Digital and Tech Solution Expert: Operational Finance is the enterprise functional technology expert for Operational Finance processes, providing deep SAP ECC and SAP S/4HANA expertise across solution design, delivery, service operations and continuous improvement under the Solution Owner for Record-to-Decision (R2D).

What you'll do

• Own functional solution expertise, standards, delivery governance and technical documentation for assigned Operational Finance processes.
• Deliver ERP programmes and enhancements aligned with global standards and business priorities through internal and external delivery teams.
• Ensure standardisation and harmonisation of finance solutions across markets and business units.
• Support SAP ECC and SAP S/4HANA implementation, deployment and transformation programmes.
• Drive fit-to-standard adoption and simplification of finance processes.
• Enable business process design and continuous improvement across all phases of Enterprise Transformation (Design, Build, Test, Deploy and Sustain).
• Provide expert input into design authority decisions and governance forums for Operational Finance processes.
• Define scalable and supportable SAP solutions aligned to business requirements and enterprise architecture principles.
• Partner with Business Process Owners, Subject Matter Experts, Data Teams and other Solution Owners to ensure integrated end-to-end process design.
• Assess impacts of solution changes across finance, reporting, controlling and reconciliation processes.
• Deliver ongoing BAU enhancements and operational support across SAP ECC and SAP S/4HANA Finance landscapes.
• Provide functional leadership and expert troubleshooting for critical finance incidents and business issues.
• Support business-critical month-end, quarter-end and year-end close activities.
• Maintain functional integrity of Operational Finance processes including legal, statutory, audit and compliance-driven changes.
• Support lifecycle management of finance applications including upgrades, releases and process improvements.
• Partner with Business Process Owners, Process Experts, Finance Leaders and Local Market Teams to embed and sustain process improvements.
• Ensure effective integration across Source-to-Pay, Lead-to-Cash, Record-to-Decision and Enterprise Data.
• Collaborate with Data, Compliance, Cyber Security, Enterprise Architecture, Testing and Change Management teams.
• Act as the key SAP Finance functional expert supporting global transformation initiatives.
• Ensure Operational Finance processes remain available, reliable and effective through partnership with Support and Service Operations teams.
• Monitor process performance and identify opportunities for standardisation, automation and simplification.
• Drive adoption of SAP S/4HANA Finance capabilities and best practices.
• Support continuous improvement initiatives that improve close cycles, financial controls, efficiency and user experience.
• Ensure finance technology solutions evolve in support of Haleon's long-term strategy and transformation roadmap.

What you'll need

• 10+ years of total experience.
• 2 to 4 years of strong functional expertise in SAP ECC and SAP S/4HANA Finance solutions.
• Proven experience delivering SAP Finance programmes, enhancements and operational support across global organisations.
• Deep expertise across Financial Accounting, Controlling, Month-End Close, Asset Accounting, Project Accounting, Journal Processing, Allocations and Reconciliations.
• Strong understanding of finance operations, accounting principles and financial controls.
• Experience supporting SAP ECC to SAP S/4HANA transformation programmes.
• Enterprise-first mindset; makes decisions for the good of the whole organisation.
• High levels of influence, credibility and presence with senior business and technology stakeholders.
• Strong judgement and ability to navigate complexity and ambiguity.
• Collaborative and able to align diverse stakeholder groups behind a shared direction.
• Comfortable operating in dynamic, fast-paced environments with evolving priorities.
• Understanding of how finance process design connects to data, controls, compliance and system integrations.
• Able to work effectively with Business Process Owners and Senior Finance Leaders to ensure alignment and delivery of business outcomes.
• Strong communicator with clarity, influence and empathy.
• Highly organised and able to manage multiple priorities simultaneously.
• Resilient, adaptable and solutions-oriented.

Nice to have

• SAP S/4HANA Finance certification or equivalent experience.
• Experience with Universal Journal, Financial Closing, Asset Accounting and Project Systems.
• Experience working in global consumer goods, healthcare or shared service environments.
• Experience supporting finance transformation, standardisation and digitalisation programmes.
• Knowledge of governance, risk, compliance and audit requirements within finance operations.

Details

• Location: Bangalore.