Digital Transportation Analyst

Overview

As a Digital Transportation Analyst, you will be the Reporting Owner for North America Ground Transportation, developing and maintaining reporting and driving continuous improvement through analytics, automation, and AI.

What you'll do

• Develop, maintain, and enhance reporting for the North America Ground Transportation Team and its internal customers in support of Transportation Visibility, Operational Function, and KPIs.
• Drive continuous improvement via system automation and analytics.
• Offer exceptional customer service while troubleshooting and resolving systems issues by managing the ticket queue of requests received globally.
• Ensure that the Transportation Management (TM) system and supporting peripheral systems are functioning effectively and supporting the end users.
• Work closely with the implementation team to ensure systems are configured appropriately for specific customer requirements (within pre-defined operational standards).
• Demonstrate continuous effort to improve operations, streamline processes, drive standard work, and eliminate waste.
• Map out systems processes and communicate them to end users.
• Initiate and follow through detailed and significantly complex job tasks in a timely manner with minimal instruction or review.
• Establish, train, and support internal users on the various systems.

What you'll need

• Accountability: ability to take personal responsibility for assignments, decisions and results, and focus on activities with the greatest impact on meeting work commitments.
• Analytical Thinking: knowledge of techniques and tools that promote effective analysis; ability to determine root causes of organizational problems and create alternative solutions.
• Data Gathering & Analysis: knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner.
• Problem Solving: knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational or process problems.
• Accuracy and Attention to Detail: understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

Nice to have

• Bachelor's degree (preferably in Computer Science, Logistics or Supply Chain).
• Transportation: knowledge of and experience with the means of transporting materials and goods to and from suppliers, distribution centers, manufacturing facilities and customers.
• Logistics Management: knowledge of the processes, tools and operational considerations for effective and efficient movement of goods and materials; ability to understand, predict and control the movement of goods, materials and supplies.
• Supply Chain Management: knowledge of functions, principles and techniques used in supply chain management; ability to develop and implement strategies, practices and tools for controlling the whole process.
• Knowledge of Transportation planning and execution software, preferably Blue Yonder TMS.
• Strong knowledge of PowerBI and/or Tableau.
• Strong knowledge of Snowflake, Python, SQL and/or API.
• 6 Sigma/Lean experience.

Details

• Location: Bangalore, India; no relocation provided.
• In-office attendance required 5 days per week.
• Work hours based on availability to support North America as the main customer base.
• Travel expected 10% or less.
• Caterpillar is not currently hiring individuals who now or in the future require visa sponsorship for employment.