Director - Design Leader, Kyndryl Vital India

Overview

Lead a team of designers, researchers and creative technologists as Director and Design Leader for Kyndryl Vital India, driving design-led customer engagements and service design transformation.

What you'll do

• Build and lead a team of designers, researchers and creative technologists.
• Lead Kyndryl Vital customer engagements and provide insights, ideas and leadership at the CEO level.
• Partner with Kyndryl business and account leaders, technical strategists, customers and alliance partners to define problems, imagine solutions and service blueprints, and enable their delivery.
• Work with Kyndryl Vital India leaders to identify high-potential customer projects and add value to customers' businesses.
• Lead multi-discipline teams through service design and blueprinting engagements, resulting in experience-based roadmaps that enable technologists to dig more deeply into solutions.
• Influence ways of working locally and globally in a start-up mode environment.

What you'll need

• A track record and portfolio of design leadership, including craft, strategic thinking, creative leadership, customer engagement and inventive solutions in a variety of contexts.
• Experience working at the C-Suite and CEO levels.
• 15+ years in human-centered design, design research, design strategy and service design.
• Degree in Design.
• Track record of team design, recruiting and management.

Nice to have

• Design degree (M/BDes, MFA/BFA, HCI, Interaction Design).

Details

• Location: Bangalore, Karnataka, India.
• Hybrid-friendly work culture.