Director, Global Financial Operations

Overview

Lead the full financial operations function, including Accounts Payable, Accounts Receivable and Revenue Operations, ensuring alignment with business objectives, regulatory compliance and financial integrity.

What you'll do

• Oversee the full lifecycle of AP, AR and Revenue processes to ensure accurate billing, timely collections, proper disbursements and compliant revenue recognition.
• Drive efficiency and accuracy across invoicing, collections, payment processing and revenue workflows through system enhancements and policy enforcement.
• Lead initiatives to streamline financial operations using ERP tools and automation, reducing manual effort and minimizing errors.
• Identify and implement best practices to improve workflow efficiency and scalability across transactional functions.
• Manage and optimize financial systems to support real-time visibility and robust reporting on operational performance and cash flow.
• Ensure accurate data capture and financial integration across systems to support month-end close and audits.
• Build, lead and mentor a team of financial operations professionals with clear goals, accountability and career development pathways.
• Foster a culture of collaboration, ownership and continuous improvement within the team.
• Serve as the key liaison between Finance and departments such as Sales, Legal, Supply Chain and Operations to align financial processes with business activities.
• Partner with Accounting and FP&A teams to ensure seamless integration between operational finance and broader financial planning.
• Ensure adherence to regulatory standards, internal controls and audit requirements across all financial operations.
• Optimize cash flow by improving collections, managing vendor payments and maintaining liquidity.
• Provide insights to support budgeting, forecasting and financial planning efforts.
• Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity and issue resolution.

What you'll need

• Deep understanding of Accounts Payable (AP), Accounts Receivable (AR) and Revenue Operations, including billing, collections, disbursements and revenue recognition principles.
• Proven experience designing and managing scalable financial workflows, including process documentation, internal controls and compliance protocols.
• Proficient in leveraging ERP platforms (e.g., NetSuite, SAP, Oracle) to drive operational efficiency, reporting and integration across departments.
• Familiarity with financial automation tools, billing systems and workflow platforms to improve accuracy, reduce manual tasks and support growth.
• Strong command of cash flow forecasting, working capital optimization and best practices for managing payment cycles and collections.
• Ability to balance liquidity needs with operational demands and vendor/customer relationship considerations.
• Demonstrated success in building and leading high-performing teams, with a focus on empowerment, accountability and professional growth.
• Skilled in resource planning, goal setting and performance management to drive alignment and efficiency.
• Strong ability to partner with internal teams including Sales, Procurement, Legal and Accounting to ensure financial operations are aligned with business goals and contractual obligations.
• Experienced in leading cross-functional initiatives that require operational insight, change management and clear communication.
• Exceptional analytical skills to assess financial performance, identify trends and make data-driven decisions.
• Process-minded with a passion for continuous improvement, capable of identifying operational bottlenecks and implementing sustainable solutions.
• Excellent communication skills, with the ability to present operational insights to executive leadership and articulate complex processes clearly to non-financial stakeholders.
• Strong business acumen and the ability to influence strategic decisions by translating operational metrics into organizational impact.
• Bachelor's degree in Finance, Accounting, Business Administration or a related field.
• Minimum of 8 years of progressive experience in financial operations, including 3–5 years in a leadership role overseeing Accounts Payable (AP), Accounts Receivable (AR) and/or Revenue Operations.
• Demonstrated expertise in managing transactional finance functions, including billing, collections, cash application, AP and AR.
• Strong understanding of financial operations processes, internal controls, compliance requirements and policy implementation.
• Hands-on experience with ERP systems such as NetSuite, SAP, Workday or Oracle, and tools supporting billing, collections or process automation.
• Proven ability to lead and develop high-performing teams, manage workloads and foster a culture of continuous improvement.
• Exceptional analytical, organizational and problem-solving skills with a focus on operational accuracy and efficiency.
• Excellent communication and collaboration abilities, with experience working cross-functionally across Finance, Sales, Procurement and IT.

Nice to have

• Certified Public Accountant (CPA), preferred; candidates with significant experience in financial operations leadership will be considered without certification.
• Proven track record in a senior financial operations leadership role, with direct accountability for Accounts Payable, Accounts Receivable and/or Revenue operations.
• Demonstrated success in building and scaling financial operations within high-growth or dynamic environments.
• Experience leading ERP system implementations or major financial technology upgrades, with a focus on automation and cross-functional integration.
• Familiarity with global operational finance, including centralized/shared service models, global payment structures and cross-border transaction workflows.
• Experience implementing or optimizing a Purchase Order (PO) process, ensuring alignment with procurement, budget controls and financial reporting.
• Deep knowledge of end-to-end order-to-cash and procure-to-pay processes, including internal controls, performance metrics and policy development.
• Exposure to M&A activities, including operational due diligence, post-acquisition integration or financial process harmonization.
• Comfortable working in data-rich environments, with the ability to lead teams in analytics, reporting and KPI development to support decision-making.

Details

• Location: Remote within the United States; 100% of work performed in a remote office environment.
• Travel: Less than 10% travel; occasional planned travel may be required.
• Physical demands include the ability to use keyboards and other computer equipment.
• Expected base pay range $150,000 - $180,000 USD per year for full-time team members, plus eligibility for an annual discretionary bonus.
• Care Access is unable to sponsor work visas at this time.