Director, Medical Affairs Digital and Tech Engineering

Overview

Lead the digital, data and technology engineering function for GSK's Global Medical Affairs organization, delivering AI-enabled digital transformation across therapy areas, regions, data generation and scientific communications.

What you'll do

• Act as single point of accountability for all Digital and Tech products and services supporting Global Medical Affairs, and enable delivery of IPTc objectives for Medical Therapy Areas and Regions.
• Apply AI, modern engineering and ITIL support methodologies to the delivery and support of digital, data and technology that improves patient outcomes.
• Build new capabilities that are top quartile for Medical Affairs and influence digital literacy across the Global Medical Affairs organization.
• Ensure all software engineering adheres to modern practices, including Agile, DevOps and extensive AI-based automation.
• Lead and mentor a high-performing digital and technology team.
• Work closely with Medical Affairs Therapy Areas, Regions, Tech, R&D, Commercial, Legal and Compliance to ensure integration and regulatory compliance.
• Manage vendors and partners against business outcomes.
• Ensure all Digital and Tech products supporting Global Medical Affairs comply with internal GSK security and risk management policies, external regulatory and statutory requirements, and local regulations, and ensure business continuity for all critical technology.
• Oversee the selection, implementation and operations of systems for all types of data generation activities, ensuring data integrity, compliance and interoperability.
• Develop and apply AI/GenAI solutions to streamline study design, data gap analysis, data collection, analysis and reporting.
• Direct oversight of the implementation of AI and Generative AI technologies in scientific communications, including medical writing, congress planning and content dissemination platforms.
• Deliver digital and data-driven solutions for omnichannel dissemination of scientific information, maintaining rigorous compliance standards.
• Oversee medical information systems and deploy AI solutions for smart searching, NLP and automated replies to medical inquiries.
• Drive digital tools and platforms to support MSLs in scientific exchange, and enhance CRM and engagement systems using AI/GenAI.
• Develop and refine systems to measure Medical Affairs impact and generate actionable insights, using AI/GenAI for advanced analytics, predictive modelling and trend identification.

What you'll need

• Bachelor's or Master's degree in Engineering or Technology.
• Track record in successful digital strategy development, solution design and execution using digital, data and analytics to drive better customer engagement.
• Experience driving significant transformation (capabilities and culture) using AI, digital and data technology.
• At least 10 years' work experience in the pharma industry, including approximately 5 years' experience in a biopharma Commercial IT (Sales and Marketing) or Medical Affairs IT organization.
• Excellent relationship skills, with strong influencing and communication skills at a very senior level.
• Proven experience influencing and leading agile methods and ways of working with data and technology.

Nice to have

• Specialization in Technology, Digital, AI or a related technical area.
• Application of digital, data, analytics and technology within Medical Affairs or pharmaceutical commercial sales and marketing activities.

Details

• Location: Bengaluru Luxor North Tower.