Associate Director Product Owner - Labs & CMC Tech

Overview

Accountable for designing and delivering the roadmap that improves the experience and value of products within the Labs & CMC Tech domain, acting as the go-to leader and trusted advisor for the product area.

What you'll do

• Act as a trusted advisor with strong domain knowledge of business process, industry best practice and in-market solutions for the product area.
• Collaborate with business stakeholders to manage and prioritise the product backlog for highest business value; accountable for the product backlog and product cost forecast.
• Establish business value, manage delivery and service performance, and manage business risk within the scope of the product(s); represent the product in governance forums such as Steering and Design Authority.
• Design and deliver the optimal set of products and services to meet business strategy and requirements; accountable for creation and execution of the product roadmap.
• Ensure products within the domain are compliant with internal security and risk management policies and external regulatory/statutory requirements (e.g. GxP), with continuity plans in place for critical products.
• Translate customer requests, competitive activity and industry trends into clear value drivers and product requirements that product teams, developers and other stakeholders can act on.
• Ensure changes are delivered in line with agreed service levels, directly manage Level 3 support issues and escalations, and be accountable for lifecycle management of the product.
• Work in collaboration with the broader team to deliver business value to agreed timelines; depending on team structure, may matrix- or line-manage team members.
• Act as a change agent, supporting product teams and the business in agile approaches to solution development and adoption, building momentum and a clear, value-based vision as roadmap plans come to life.

What you'll need

• Degree-level education (or equivalent) with relevant large-pharma technology experience, e.g. product management for large pharma or a similarly complex global organisation.
• Track record in successful technology strategy development and delivery, solution design, programme/project delivery and service management, including managing budgets.
• Experience working with and managing SaaS/platform vendors and influencing vendor product roadmaps.
• Excellent facilitation, communication and interpersonal skills, with the ability to influence senior leadership and decision-making using data and evidence.
• Relentless focus on delivering business outcomes, value and simplification, with a genuine passion for science and for advancing medicines and vaccines to patients.

Nice to have

• Deep understanding of Labs & CMC (manufacturing, quality or laboratory science) processes, solutions and relevant industry regulations.
• Experience applying Agile and DevOps methodologies in an environment governed by GxP and computer systems validation requirements.
• Track record implementing or managing complex, large-scale technology platforms relevant to the domain.

Details

• Location: Bengaluru Luxor North Tower.