Director, Professional Services

Overview

Director, Professional Services to lead and scale customer delivery for an enterprise AI and agentic platform.

What you'll do

• Own customer delivery from solution scoping through implementation.
• Manage production deployment, acceptance, and transition into ongoing adoption.
• Lead enterprise implementations for AI and agent deployments.
• Drive technical delivery, Managed Services, and capacity planning.
• Ensure customer outcomes, Services economics, and repeatable execution.

What you'll need

• Professional Services leadership experience.
• Experience taking AI-enabled or agentic enterprise solutions to production deployment.
• Enterprise SaaS delivery experience.
• Technical fluency across data, APIs, integrations, and cloud platforms.
• Fluency across AI workflows and agents from scoping to production improvement.
• Commercial judgment and operating discipline for services execution.

Details

• Location: India.
• Work mode: fully remote.