Embedded Risk Team / Divisional Control Office, Director

Overview

Lead the embedded risk and control agenda across KYC Operations and BFCR, providing strategic leadership, governance and independent challenge on financial-crime, operational, technology and change-related risks.

What you'll do

• Define and lead the embedded-risk strategy for KYC Operations and BFCR, translating enterprise risk appetite and regulatory expectations into clear priorities and measurable outcomes.
• Lead governance forums and working groups focused on control transformation, risk acceptance, sustainable remediation and data or technology enablement.
• Promote consistent risk-management practices across global and regional teams while recognising legitimate jurisdictional and business differences.
• Oversee the identification, assessment, documentation and escalation of material risks across end-to-end KYC and BFCR processes.
• Challenge whether risks are accurately articulated, supported by evidence and linked to clear ownership, risk responses, milestones and success criteria.
• Provide thematic analysis and read-across across incidents, findings, control failures and change initiatives to identify systemic patterns.
• Partner with Group Audit, Compliance and relevant stakeholders to maintain readiness for internal audits, regulatory reviews and external assurance activity.
• Provide leadership across the full findings lifecycle, including issue articulation, root-cause analysis, management action plans, target dates, closure documentation, validation support and lessons learned.
• Challenge remediation plans for clarity, completeness, feasibility, dependency management and sustainability before governance approval or closure submission.
• Ensure audit and regulatory commitments are tracked through effective governance, with emerging delivery risks escalated early and transparently.
• Promote responsible use of analytics, automation and AI-supported tools where these strengthen risk identification, testing, monitoring and management information.
• Present risk insights, control-effectiveness results, thematic trends and strategic recommendations to senior leadership in a concise and decision-oriented manner.
• Build strong partnerships across Operations, BFCR, Front Office, Compliance, DCO, Audit, Technology, Data and Change teams.
• Create an environment that encourages proactive issue identification, constructive challenge, timely escalation and accountability for outcomes.
• Lead, coach and develop a high-performing, globally connected embedded-risk team with clear standards for judgement, execution and stakeholder service.

What you'll need

• Bachelor's or Master's degree in Finance, Business, Risk Management, Information Systems, Computer Science or a related discipline.
• Typically 15+ years of relevant experience in financial-crime risk, operational risk, controls, audit, compliance or banking operations, including substantial leadership responsibility in a complex international organisation.
• Deep knowledge of KYC/AML, sanctions, screening and financial-crime risk management, together with a strong understanding of control design, testing, monitoring and remediation.
• Demonstrated experience leading audit and regulatory engagement, findings management and senior governance forums.
• Strong understanding of banking products, client lifecycle processes, supporting technologies and front-to-back operational dependencies.
• Proven ability to lead cross-functional and geographically distributed teams, influence senior stakeholders and deliver through ambiguity and competing priorities.
• Excellent analytical judgement, written and verbal communication, executive presentation and decision-framing skills.
• Ability to maintain high standards under time pressure while balancing strategic leadership with attention to detail.

Nice to have

• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Details

• Location: Bangalore, India.
• Corporate title: Director.