Engineering Manager, Payments

Overview

Lead the engineering team behind the AirCover Insurance Platform, which launches, prices, enrolls and services insurance products for Hosts and guests, and which tests what drives coverage and attach rate.

What you'll do

• Set and hold the long-term technical strategy and architecture for the AirCover insurance platform with senior leaders.
• Scale the platform to new countries and products by making regulatory, pricing, coverage and enrollment rules configurable.
• Build the experimentation foundation that lets Product and Data Science test coverage offers, pricing, placement and messaging, and measure their effect on attach rate.
• Deliver a multi-year platform roadmap and global rollout.
• Set priorities with Product, Data Science, Legal and Insurance leaders across regional expansion, attach-rate growth and platform reliability.
• Lead the team to build reliable, auditable and scalable systems for policy and coverage management, enrollment, pricing inputs and experimentation.
• Own the team roadmap, technical direction and operational health, including incident response and on-call quality.
• Align stakeholders and adjacent teams on shared standards and a common platform approach.
• Work with data scientists and ML engineers to incorporate their insights and models into experimentation.
• Apply data and LLM-driven automation where it improves coverage decisions, quality and the Host and guest experience.
• Stay close to the code through design and code reviews.
• Hire, mentor and develop engineers, and support their career growth.

What you'll need

• 10+ years of relevant experience in the tech industry, including 5+ years as an Engineering Manager owning large-scale software systems.
• Track record of setting and holding a multi-year technical direction on a live, business-critical platform, including leading a major re-architecture or multi-region expansion while continuing to deliver.
• Depth in backend platforms, with experience in distributed systems and high-availability services.
• Strong product judgment exercised through data, including running experiments and using measurement to improve conversion or attach rate.
• Experience managing and growing senior and staff engineers, and creating an environment where they own initiatives end to end.
• Strong communication and influence with technical and non-technical partners, including Legal, Finance and Operations.
• A proven track record of fostering a culture of Diversity and Belonging within the organization and across the tech community.

Nice to have

• Experience with insurance, payments, fintech or other regulated domains.

Details

• US - Remote Eligible. Occasional work at an Airbnb office or attendance at offsites may be included, as agreed with your manager.
• You must live in a state where Airbnb, Inc. has a registered entity.
• Pay range: $212,000 to $265,000 USD base pay, subject to change. May be eligible for bonus, equity, benefits and Employee Travel Credits.