Field Service Rep - Sacramento

Overview

Field Service Representative supporting Post Acute Care customers throughout the Sacramento, California territory, building customer relationships through regular in-person visits.

What you'll do

• Conduct scheduled customer visits to assigned PAC customer locations throughout the territory.
• Build trusted relationships with customer owners, operators, and key decision-makers.
• Reinforce McKesson's value proposition and ensure customers are maximizing the benefits of their partnership.
• Support new customer onboarding through training, presentations, and ongoing account support during implementation.
• Educate customers on product offerings, formulary updates, and product conversion initiatives.
• Support utilization management and formulary compliance efforts for customers operating under PPD pricing models.
• Identify customer concerns, service gaps, and growth opportunities, partnering with internal stakeholders to deliver solutions.
• Promote and sell approved products and solutions, including equipment, housekeeping products, and special-order items.
• Collaborate with Sales Managers and National Account Managers to execute strategic sales and customer retention initiatives.
• Maintain accurate customer activity records and communicate market feedback to internal teams.

What you'll need

• 2+ years of relevant experience.
• Valid driver's license.
• 7 year motor vehicle record check completed during pre-employment.
• Ability to work/travel within the assigned territory 5 days per week.

Nice to have

• Relationship-building skills with the ability to establish trust and credibility with customers.
• Strong verbal communication and active listening skills.
• Consultative approach to influencing customer behaviors and business outcomes.
• Self-motivated with the ability to work independently and manage a territory effectively.
• Customer-focused problem-solving and decision-making abilities.
• Adaptable and comfortable working in a dynamic, fast-paced environment.
• Professional and approachable presence when interacting with customers and internal stakeholders.
• Ability to learn and understand healthcare products, technologies, and customer ordering systems.
• Experience in customer service, retail sales, healthcare support, account management, or other customer-facing roles.
• Experience managing multiple priorities and working across cross-functional teams.
• Detail-oriented with strong organizational skills.
• Ability to navigate change and adapt to evolving customer needs.
• Willingness to relocate for future career growth opportunities.

Details

• Field-based position requiring regular in-person customer visits throughout the Sacramento market.
• Candidates must reside in the Sacramento metropolitan area or within close commuting distance of the territory.
• Relocation is not provided for this role.
• Base salary of $75,200 annually.
• Target sales incentive of $12,000 annually, paid quarterly; total target compensation of $87,200 annually.
• Vehicle program: monthly automobile allowance of $668 or a company-provided vehicle with fuel card.
• Total Target Cash pay range for this position: $87,200 - $145,300.