Internal Title: Field Technical Support Associate 1, External Title : Desktop Support Engineer 1
Hewlett-Packard Company
Posted a month ago
LOCATION
Mumbai · Onsite
EXPERIENCE
Not specified
TYPE
FullTime
SKILLS REQUIRED
Technical SupporttroubleshootingIT Infrastructure SupportProactive MonitoringIncident Management
Job description
Overview
Provide tailored post-sales software services to local accounts, including resolving queries and issues.
What you'll do
- Deliver tailored post-sales software services to local accounts.
- Respond to a range of post-sales queries.
- Use proactive monitoring to help prevent issues.
- Troubleshoot IT infrastructure problems.
- Adhere to applicable standards while supporting operational plans.
What you'll need
- Ability to resolve customer requirements and issues promptly (under supervision).
- Experience performing troubleshooting for IT infrastructure problems.
- Ability to perform assigned tasks under supervision.
Details
- Location: Mumbai, Maharashtra, India.
- Employment type: Full time.
- Travel: Not specified.
- Relocation: Not specified.
Read the full description and apply on the company’s own careers page.
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Internal Title: Field Technical Support Associate 1, External Title : Desktop Support Engineer 1
