Overview
The Garnishment Specialist I processes assigned garnishment cases for UKG customers using the Garnishment Administration and Disbursement product, accurately applying withholding orders and jurisdiction requirements to ensure compliance.
What you'll do
- Recognize and categorize orders for all garnishment types.
- Perform accurate and timely payroll transactions for garnishments, including set-up, data entry, garnishment interpretation and updating deductions data per established timelines, standards and procedures, including child support, state levy and releases.
- Provide accurate and timely written answers to garnishment and/or court notices within prescribed time limits.
- Examine and reconcile garnishments effectively.
- Respond timely and accurately to internal contacts concerning garnishment deductions.
- Follow the established process to ensure compliant delivery of each required mailing.
- Escalate non-routine inquiries and issues to the Garnishment Specialist, Lead and Garnishment Manager.
- Use process documentation and the compliance reference 'Complete Guide to Federal & State Garnishments' effectively.
- Attend and actively participate in scheduled Select Service Group, Garnishment Department and POD Team meetings, and review recordings of any meetings missed.
- Stay current with and adhere to federal and state guidelines when handling garnishment orders.
- Assist with garnishment set-up for new client implementations as requested.
- Adapt to process improvements and changes and suggest improvements to standard processes.
- Work as a team player, remembering that all clients are our clients.
- Complete other special projects or tasks assigned by management.
What you'll need
- 1-2 years of garnishment and/or payroll or related experience.
- Intermediate proficiency with Microsoft Office applications: Word, Excel, Outlook.
- Ability to manage assigned work in an organized, proactive and independent manner to meet all time frames and commitments.
- Excellent analytical ability within a high transaction volume environment.
- Versatility, flexibility, and willingness to work within constantly changing priorities with enthusiasm.
- Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
- Assist with related special projects as required.
- Overtime may be required during any calendar quarter.
- Graduate / Post Graduate.
- Highly motivated and team oriented.
- Strong oral and written communication skills.
- Communicate and provide superior service.
- Ability to handle multiple tasks under tight deadlines.
- Extremely detail-oriented with strong organizational and follow-up skills, and experienced in handling multiple priorities.
- Excel in a fast-paced and evolving environment.
- Excellent time management skills.
- Ability to deal effectively with a diversity of individuals at all organizational levels.
- Process oriented.
- Commitment to excellence and high standards.
Nice to have
- Working knowledge of UltiPro.
- FPC or CPP.
Details
- Location: Noida, UP, India.
- Overtime may be required during any calendar quarter.
Read the full description and apply on the company’s own careers page.