Global Project Manager, Home Trial Services

Overview

Oversee the implementation and execution of participant home visits as outlined in the clinical trial protocol, coordinating with clients, internal departments and external vendors.

What you'll do

• Develop study-specific plans, training materials and timelines for each assigned project.
• Meet with internal teams to coordinate efforts, provide recommendations, and plan risks and mitigation.
• Evaluate healthcare professionals' qualifications, licensure and CVs to decide on project involvement.
• Participate in ongoing training for recertifications and on new regulations.
• Represent the department internally and externally at meetings, strategic projects and initiatives as per business requirements.
• Mentor, guide and support junior team members.
• Participate in process improvement initiatives.
• Ensure remote study activities conducted by healthcare professionals comply with local regulations and laws.
• May participate in bidding and/or bid defense opportunities.
• Serve as client and project team contact for questions, concerns and escalations.

What you'll need

• Bachelor's degree or equivalent, and relevant formal academic or vocational qualification.
• Previous experience providing the knowledge, skills and abilities to perform the job (comparable to 5+ years); an equivalency combining education, training and/or directly related experience will be considered.
• Full understanding of clinical trials, managing deliverables and timelines, and conducting protocol visits in a remote setting.
• Strong written and verbal communication skills.
• Strong interpersonal, planning, organizational, problem-solving and decision-making skills.
• Effective leadership and team building skills.
• Proficient working knowledge of the Microsoft Office suite.
• Ability to work in a team environment as well as independently with little guidance.
• Solid client building and third-party relationship management.
• Ability to provide customer service with the highest standards of quality and excellence.
• Ability to multi-task as necessary.
• Ability to perform a wide range of variable tasks as dictated by changing conditions and demands.

Details

• Standard work schedule, Monday to Friday.
• Office environment with extended periods of computer work.
• Occasional domestic and international travel.
• No management responsibility.
• Physical requirements: repetitive motions (constant); sitting (frequent).