Global Resource Management Leader, Professional Services

Overview

Build and lead the global resource management and capacity planning function for Rubrik's Global Professional Services Organization, reporting to the Vice President, Global Professional Services.

What you'll do

• Build, manage, and operate a high-performing resource management and capacity planning system tailored for Rubrik's Global Professional Services Organization.
• Drive operational alignment across NAM, EMEA, and APAC, enabling regional Consulting and Delivery leaders to own execution and adherence to a defined global resource management process.
• Champion process design and participate in the identification and implementation of a PSA as the system of record to eliminate manual effort and accelerate capacity planning, resource forecasting, and consistent reporting.
• Ensure operational systems feed clean, harmonized data to leadership for accurate, globally consistent decision-making.
• Partner with PS Delivery leaders, Finance, HR leadership, and the PS Leadership team to ensure resource capacity meets projected demand.
• Manage and lead a sub-contractor ecosystem, integrating external partners as a direct extension of Rubrik's internal Consulting team to dynamically scale global capacity.
• Provide executives with high-level visibility and strategic recommendations on global utilization, capacity forecasts, and talent distribution.

What you'll need

• 7-10 years of direct experience in resource management, capacity planning, or professional services operations leveraging PSAs and AI.
• Direct experience managing and leading a sub-contractor ecosystem as an extension of a direct Consulting/Delivery team.
• Demonstrated success building and managing a resource management/capacity planning system and team for a Global Professional Services business.
• Significant executive-level exposure, with a proven ability to present complex data, influence senior stakeholders, and drive strategic initiatives.
• Extensive cross-functional organizational experience, with a track record of partnering across diverse global teams and operational boundaries.
• Strong understanding of operational systems, business intelligence, AI, and process automation within a global services resource management/capacity planning context.

Nice to have

• Bachelor's Degree in Computer Science, Business, Engineering, or a related technical field; equivalent practical experience welcomed.

Details

• Location: USA, Remote.
• Base pay range: $155,500 – $233,300 USD for SF Bay Area, DC Metro, NYC, and Seattle; $128,000 – $217,800 USD for all other US offices and remote. Eligible for bonus potential, equity, and benefits.