Governance & Control Quality Assurance Analyst

Overview

Support the Governance & Controls team in completing defined quality assurance (post-processing completeness checks) across CDD and EDD-based financial crime prevention activities within the CIB Financial Crime Execution (FCE) team.

What you'll do

• Complete allocated QA checks accurately and within agreed timescales, following documented methodologies and procedures.
• Identify and clearly record errors, control observations and potential issues, escalating them to the appropriate colleague where required.
• Provide clear feedback to support risk awareness and "Right First Time" performance across FCE.
• Contribute to the consistent operation and continuous improvement of the quality assurance framework.
• Provide evidence and support for issues, reviews and audits as requested.
• Cover QA areas including high-risk forums, Financial Crime exits, Politically Exposed Persons (PEP) checks (including Global PEP Register accuracy), PEP alerts, AML watchlist alerts, RAU risk assessments, financial crime remediation activity, RAU sampling (Business Activity Reviews – Nature of Business / Source of Funds), Financial Institutions QA of QC checklist, forum admin / forum secretariat QA, Suspicious Activity Reports and Post Office SARs, and all alerts and investigations.
• Communicate clearly and professionally with immediate colleagues and relevant stakeholders across FCE and partner teams, seeking guidance on complex, sensitive or disputed matters.
• Recognise potential issues or risks, gather the relevant facts and escalate in line with agreed procedures.
• Suggest practical opportunities to improve the efficiency or clarity of QA processes for consideration by more senior colleagues.

What you'll need

• Strong attention to detail and accuracy, particularly when recording assurance outcomes.
• Well organised, with the ability to plan and prioritise allocated tasks to meet agreed deadlines.
• A positive approach, willingness to learn and readiness to take responsibility for the quality of own work.
• Ability to work independently on defined tasks while collaborating effectively with colleagues and seeking guidance when needed.
• Ability to apply documented policies and procedures consistently and seek guidance where requirements are unclear.
• Good document management skills and confidence using standard Microsoft Office tools.

Nice to have

• Experience of providing support to QA teams, and/or completing quality checks, assurance activity or other detail-focused operational reviews.
• An understanding of Financial Crime.
• A good understanding of the Corporate Banking business and the various client types.
• Working knowledge of Microsoft tools including Excel and PowerPoint.

Details

• Based in Gurgaon.