Graduate Engineer – Infra

Overview

A graduate engineer role supporting a global enterprise IT environment serving over 14,000 employees, working alongside experienced IT professionals to learn IT operations and service delivery.

What you'll do

• Support a global technology environment serving over 14,000 employees across manufacturing sites, offices, and distribution centers.
• Work with modern enterprise technologies including Microsoft 365, Azure, Intune, Entra ID, networking, cybersecurity, and IT service management tools.
• Participate in troubleshooting and resolving real business technology issues.
• Partner with Service Desk, Infrastructure, Network Operations, Cybersecurity, and Engineering teams.
• Receive mentorship from IT leaders and subject matter experts.
• Learn industry best practices in IT operations, service management, and project delivery.
• Strengthen troubleshooting, analytical, and problem-solving abilities.
• Improve communication and customer service skills through direct interaction with end users.
• Gain experience collaborating in a global team environment.
• Learn how technology supports business operations in a manufacturing organization.

What you'll need

• Academic background in BE / B.Tech Computer Science, Electronics & Communication, or Electronics & Electrical Engineering.
• Fresher, with previous experience in or with MS Office, Microsoft Windows, or troubleshooting PC hardware and software related issues.
• Basic understanding of computer hardware and software.
• Microsoft Windows and M365.
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi).
• Familiarity with cloud technologies (Azure, AWS).
• Troubleshooting desktop, laptop, printer, and mobile device issues.
• Basic scripting knowledge (PowerShell, Python, etc.).
• Ability to explain technical concepts to non-technical users.
• Strong verbal and written communication.
• Cyber security awareness.
• Willingness to learn.

Details

• Location: Mumbai, India.