Infrastructure Analyst – Network PEW Management

Overview

Infrastructure Analyst at senior analyst level supporting the operational health and stability of an enterprise platform, covering service, risk, cost and people. The role works closely with feature teams and maintains the platform's utilities and tools.

What you'll do

• Provide input to and support team activities to maintain platform integrity in line with technical roadmaps, while supporting change demands from domains or centres of excellence.
• Support the delivery of a robust production management service for relevant infrastructure platforms.
• Contribute to customer outcomes, innovation and early learning by testing products and services to identify early whether they are viable and deliver the desired outcomes.
• Contribute to the platform risk culture, ensuring risks are discussed and understood at every step, and collaborate effectively to mitigate risk.
• Contribute to the planning and execution of work within the platform and the timely servicing of feature development requests from cross-platform initiatives, and support the delivery of regulatory reporting.
• Participate in and seek out opportunities to simplify platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity.
• Build relationships with platform, domain and relevant cross-domain stakeholders.
• Make sure controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance with all policies and regulatory obligations.

What you'll need

• Very capable communicator, able to explain complex technical concepts clearly to colleagues, including management level.
• Solid background working in an Agile or DevOps environment with continuous delivery and continuous integration.
• At least two years of experience supporting enterprise network infrastructure environments and PEW management.
• Strong experience managing and coordinating Planned Engineering Work (PEW) and network maintenance activities.
• Experience preparing implementation plans, MOPs, rollback plans and post-implementation reviews.
• Hands-on experience with Cisco and Arista technologies.
• Knowledge of routing and switching technologies including VLANs, STP, OSPF and BGP.
• Experience developing automation and compliance scripts using Python, PowerShell or similar scripting tools.
• Experience using network monitoring, configuration and management platforms.
• Strong understanding of device lifecycle management, inventory management and network governance processes.
• Experience working within Change Management and ITIL-controlled environments.
• Strong troubleshooting, analytical and problem-solving skills.
• Excellent communication skills, with the ability to coordinate activities across technical teams, vendors and business stakeholders.
• Exposure to automation, reporting and operational process improvement initiatives.

Nice to have

• CCNA/CCNP, ITIL Foundation or equivalent certifications.

Details

• Location: Bengaluru.
• Hours: 45 per week.
• Job posting closing date: 05/11/2026.