Integration Engineer

Overview

Provide consultative business and system integration services to help clients implement effective solutions, translating customer needs into business and technology solutions.

What you'll do

• Engage closely with clients to offer expert advice on business and system integration.
• Understand client requirements thoroughly and translate them into practical technology and business solutions.
• Lead discussions on transformation, the customer journey, and functional and application designs, ensuring solutions represent business requirements.
• Expected to perform independently and become an SME.
• Actively participate in and contribute to team discussions and solutions for work-related problems.
• Collaborate with cross-functional teams to ensure integration solutions meet business goals.
• Assist in identifying potential risks and propose mitigation strategies during integration projects.
• Support junior team members by sharing knowledge and providing guidance on integration best practices.

What you'll need

• Minimum 3 years of experience in ServiceNow IT Service Management.
• Must-have skill: proficiency in ServiceNow IT Service Management.
• 15 years full time education.
• Strong understanding of integration methodologies and best practices within enterprise environments.
• Experience in designing and implementing system integration solutions that align with business processes.
• Ability to analyze complex business requirements and translate them into technical specifications.
• Familiarity with workflow automation and process optimization within ServiceNow platforms.

Nice to have

• Experience with ServiceNow IT Operations Management.
• Experience with ServiceNow Now Assist.

Details

• Based at the Bengaluru office.
• 15 years full time education is required.