Business Analyst

Overview

Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution.

What you'll do

• Perform independently and become an SME.
• Actively participate in and contribute to team discussions.
• Contribute to providing solutions to work-related problems.
• Collaborate with stakeholders to gather and clarify business requirements.
• Document and communicate findings and recommendations clearly to diverse audiences.
• Support the development and implementation of business process improvements.
• Assist in validating solutions to ensure they meet business needs and objectives.

What you'll need

• Proficiency in ServiceNow (must have).
• Minimum 3 years of experience in ServiceNow.
• Strong analytical skills to evaluate business processes and identify areas for improvement.
• Excellent communication skills to effectively interact with stakeholders at various levels.
• Ability to translate complex business needs into clear and actionable requirements.
• Familiarity with process mapping and documentation techniques.
• Experience in facilitating workshops and collaborative sessions to gather insights.
• 15 years full time education.

Details

• Location: Bengaluru office.