Intern, Field Operations

Overview

An internship in Field Operations supporting data-driven field and commercial execution processes, analytics, reporting and field performance deliverables.

What you'll do

• Support data-driven field/commercial execution processes
• Perform analytics, including trend identification and variance analysis
• Build and perform automated data validation and quality checks on input datasets
• Assist in preparing dashboards and reports for HQ stakeholders and field forces across countries (IC, call planning, targeting, performance metrics)
• Support process documentation (SOPs, trackers, workflows)
• Create and deliver requirements in alignment with agreed SoWs (timeliness, accuracy, quality), demonstrating customer centricity
• Contribute to field performance excellence deliverables (field target setting, field incentive design and modelling, incentive operations and reporting)
• Contribute to field excellence reporting and insights
• Communicate with internal associates, business colleagues and externals through regular updates on accomplishments, KPIs, best practices, staffing changes and key events
• Comply with internal functional operating procedures, including time tracking, KPI tracking and reporting, and other internal systems and processes
• Comply with Novartis operating procedures as per legal, IT and HR requirements

What you'll need

• Graduate or postgraduate in Technology, Pharma, Business Management, or Science
• Data ETL platforms (PowerBI, Alteryx, SQL, Snowflake, Dataiku etc.)
• Workflow management and automation tools (viz SharePoint, MS PowerApps, etc.)
• Reporting and visualization platforms (viz PowerBI, PowerPoint)
• Analytical platforms and methods (viz Excel, Python, Data Science, Machine Learning)
• Background in digital technologies and AI
• Good presentation, interpersonal and communication skills

Nice to have

• Good understanding of the Pharma ecosystem

Details

• Location: Hyderabad (Office)
• Employment type: Internship