IT Desktop Engineering Intern

Overview

Assist the IT Desktop Engineering team within the Department of Justice IT Portfolio with workstation engineering, application troubleshooting, software packaging and end-user support.

What you'll do

• Assist the engineering team with application troubleshooting
• Assist the engineering team with software packaging, including testing and deployment
• Help document root causes of IT issues
• Participate in troubleshooting sessions to help resolve system issues
• Draft technical documents to help others better understand the IT environment
• Monitor system state of health and take action to resolve issues
• Other duties as assigned

What you'll need

• Currently enrolled in a degree program in Computer Science, Engineering or a related field
• US Citizenship is required
• Ability to obtain and maintain a public trust clearance
• Excellent written and verbal communication skills
• Ability to multitask and function in a quick-paced environment
• IT skills

Nice to have

• Past experience with ATF
• CompTIA A+ Certification
• Experience providing IT support for law enforcement operations

Details

• Location: Remote optional if approved
• Pay range: $48,100.00 - $86,950.00