Overview
Senior, hands-on IT engineering role providing in-person Bengaluru office coverage and India time-zone execution across infrastructure, endpoints, identity, networking, and enterprise services.
What you'll do
- Provide in-person IT support for office hardware, imaging, conference rooms, AV, network, and Wi-Fi issues.
- Administer Microsoft 365, identity, access, endpoint connectivity, network services, and collaboration platforms.
- Manage LAN/WAN, Wi-Fi, VPN, firewalls, monitoring, upgrades, migrations, and infrastructure lifecycle activities.
- Deploy and configure endpoints using Microsoft Intune/Endpoint Manager and Autopilot.
- Manage patching, encryption, endpoint health, assets, inventory, and secure disposal.
- Operate ITSM processes and improve reliability through reviews, runbooks, automation, and corrective actions.
- Support SOC 2 and ISO 27001 operational controls, vulnerability remediation, and audit evidence.
What you'll need
- 5+ years in infrastructure engineering, systems administration, endpoint engineering, or enterprise IT operations.
- Hands-on Windows, Microsoft 365, and Microsoft Entra ID experience in an enterprise environment.
- Experience managing endpoints at scale with Microsoft Intune/Endpoint Manager.
- Solid LAN/WAN, Wi-Fi, VPN, firewall, DNS, and DHCP troubleshooting skills.
- Ability to resolve complex endpoint, identity, network, and service-layer issues.
- Experience with incident, change, and problem management and technical documentation.
- Strong communication and stakeholder-management skills across distributed teams.
Nice to have
- macOS and JAMF device-management experience.
- AWS, on-premises/VDC, or hybrid-connectivity experience.
- Zero Trust, Conditional Access, compliance signals, or modern security-controls familiarity.
- Monitoring tools experience such as Datadog, Grafana, Splunk, or New Relic.
- Microsoft or CompTIA certifications.
Details
- Location: India; in-person Bengaluru office coverage required.
Read the full description and apply on the company’s own careers page.