IT System Architect - US

Overview

Own the end-to-end IT architecture for UptimeAI deployments in customer environments, integrating industrial systems, cloud infrastructure and enterprise IT securely, scalably and reliably.

What you'll do

• Design and document end-to-end solution architectures across customer environments.
• Define secure, scalable architectures integrating OT data, edge systems, cloud platforms and enterprise IT.
• Lead technical discovery and assess customer infrastructure, security requirements and integration needs.
• Own the IT architecture throughout customer onboarding, deployment and rollout.
• Define connectivity, network, firewall, port, server and data pipeline requirements.
• Partner with customer IT teams to resolve dependencies and ensure readiness against implementation timelines.
• Support authentication, storage, backup and other enterprise IT requirements.
• Develop standardized IT checklists for internal teams and customers covering responsibilities, dependencies and readiness.
• Create and maintain testing procedures to validate connectivity, data flow, integrations and system stability.
• Oversee system integration and performance testing, ensuring production readiness before handover.
• Develop IT runbooks, SOPs, monitoring dashboards and technical documentation.
• Provide Tier 2/Tier 3 support for IT-related issues and contribute to continuous improvement across deployments.

What you'll need

• 5+ years of experience in IT/OT architecture.
• 2–3 years of experience in predictive maintenance or industrial AI.

Nice to have

• Strong understanding of industrial automation, sensor data and protocols such as OPC and Modbus.
• Hands-on experience with cloud platforms (Azure, AWS or GCP), Kubernetes/Docker, databases and data lakes.
• Familiarity with Python or Node.js for integration and troubleshooting.
• Experience leading technical discovery and architecture workshops with enterprise customers.
• Strong ownership, problem-solving and cross-functional collaboration skills in a fast-paced environment.

Details

• Location: Remote, USA.