IT Systems Administrator

Overview

BreachLock is looking for a Systems Administrator to own, govern and mature the company's internal IT environment, defining how it is run and turning that into policies, standards and automation.

What you'll do

• Administer Microsoft 365 and Entra ID: users, groups, licensing, Exchange Online, SharePoint, Teams and OneDrive.
• Manage single sign-on (SSO) and user provisioning (SAML, OIDC, SCIM) for business applications such as GitLab, Atlassian, VPN and cloud platforms.
• Support identity and access administration in Google Cloud, Azure and AWS.
• Manage endpoints and the IT asset inventory, including device standardisation and enrolment.
• Monitor Microsoft 365 service health, alerts and usage reports.
• Configure and troubleshoot Outlook (desktop, web and mobile), shared mailboxes, calendar sync and mailbox migrations.
• Manage Exchange Online mail flow rules, spam filtering and email security policies.
• Run the full joiner/mover/leaver process: accounts, licences, devices, application access, licence reclamation and data archival.
• Conduct IT orientation for new employees.
• Draft, maintain and enforce IT policies and standards, including access control, joiner/mover/leaver, MFA and passwords, acceptable use, device management, external/guest access and data retention.
• Ensure each policy is backed by technical controls, scheduled reviews or reporting.
• Maintain role-based access definitions and run periodic access reviews.
• Manage privileged access and secrets: admin account separation, secure credential storage and self-service password reset.
• Support internal and external audits, compliance evidence and customer security questionnaires.
• Provide support for Windows and macOS, covering hardware, software and network issues.
• Run the IT service desk on Freshdesk: meet SLAs, perform root cause analysis on recurring issues and maintain the knowledge base.
• Automate routine administrative tasks with PowerShell (Microsoft Graph, Exchange Online) and other scripting tools.
• Build safe, auditable automation with testing, logging and scheduling.
• Evaluate new tools and changes, and recommend solutions that fit BreachLock's environment.
• Keep accurate documentation of systems, configurations, runbooks and procedures.
• Maintain an up-to-date map of BreachLock's systems, their owners and how access is granted.

What you'll need

• Bachelor's degree in Information Technology, Computer Science or equivalent practical experience.
• 4–7 years of experience in systems administration or IT operations.
• Strong hands-on experience with Microsoft 365 and Entra ID (Azure AD).
• Proficiency in PowerShell scripting.
• Good understanding of identity and access concepts: SSO (SAML/OIDC), SCIM, RBAC, MFA and Conditional Access.
• Experience writing technical documentation, procedures or policies.
• Proven ability to learn new systems independently and take full ownership of them.
• Security-conscious approach to administration and change management.

Nice to have

• Bash or Python.
• Experience with Microsoft Intune and Defender for Business.
• Exposure to Google Cloud Identity / IAM, Azure IAM and AWS IAM.
• Experience supporting ISO 27001 or SOC 2 compliance programs.
• Experience defining guardrails for the safe use of AI tools: approved tools, data handling rules for sensitive and client data, access controls and usage monitoring.

Details

• Location: Pune, Maharashtra, India.