Japanese Bilingual Office Support – Senior Analyst

Overview

Act as a bilingual Bridge/Liaison between Japan-based stakeholders and India-based technology teams, translating requests into context-rich, actionable communication.

What you'll do

• Act as a Bridge/Liaison between Japan-based stakeholders and India-based technology teams.
• Understand the context, objectives, priorities, and expected outcomes behind requests and communicate them so the India team can understand and act appropriately.
• Clarify ambiguous requirements and expectations by asking appropriate questions rather than making assumptions, and proactively resolve communication or understanding gaps between Japan and India.
• Clarify Action Items, Owners, and Due Dates, take necessary actions well in advance, proactively follow up with stakeholders, and drive actions through to closure.
• Identify potential issues, delays, and communication gaps at an early stage, involve relevant stakeholders proactively, and escalate appropriately when necessary.
• Adjust the approach flexibly to differences in communication styles, decision-making, quality and timeline expectations, and business practices between Japan and India, while respecting the context and intent of both sides.
• Coordinate and communicate effectively with Project Managers, Developers, Management, and other stakeholders across Japan and India, including reaching alignment.
• Learn technology, systems, and software development processes relevant to the role.

What you'll need

• Business-level Japanese proficiency: JLPT N2 or above (N1 preferred), with strong Speaking & Listening and Reading & Writing skills, including Kanji, sufficient for a professional business environment.
• Professional experience working in Japanese, including business conversations, participation in meetings, and preparation of business documents such as reports, meeting minutes, and emails.
• Professional experience at the Senior Analyst to Manager level, with the ability to work independently, proactively identify issues and required actions, and drive tasks forward without waiting for detailed instructions.
• Strong willingness and ability to learn technology, systems, and software development processes relevant to the role.
• Strong ownership and execution skills.
• Strong stakeholder management and coordination skills.

Nice to have

• JLPT N1.
• Prior IT or technology experience.

Details

• Location: MUFG Global Service Private Ltd., Bengaluru (BCIT).