Junior Associate- HR Operations

Overview

The Junior Associate- HR Operations role supports day-to-day HR operations, HRIS processes, employee documentation, helpdesk requests, and People Solutions projects.

What you'll do

• Manage day-to-day HR operational transactions, including new hires, employee changes, and terminations in the HRIS system.
• Support and maintain HRIS processes, including training team members on relevant procedures.
• Conduct periodic data and process audits, identify discrepancies, and coordinate with relevant stakeholders for resolution.
• Manage employee documentation, electronic records, new-hire and promotion acknowledgements, and related HR documentation.
• Monitor the People Solutions Helpdesk and provide timely Level 1 support for employee queries, HR processes, and policy-related requests.
• Escalate complex employee requests or issues to the appropriate People Solutions team when required.
• Support People Solutions projects, process improvements, intranet updates, and certification-related activities.
• Partner with internal teams and employees to understand their requirements, build strong working relationships, and identify opportunities to improve HR processes.
• Ensure HR activities are completed with accuracy, confidentiality, quality, and timely follow-through.

What you'll need

• Minimum 1 year of relevant HR/People Operations experience.
• Strong attention to detail and accuracy, particularly while handling repetitive HR transactions.
• Ability to multitask and manage priorities in a fast-paced environment.
• Strong customer service orientation, responsiveness, follow-through, and sense of urgency.
• Professional approach with the ability to handle sensitive and confidential employee information.
• Good communication and interpersonal skills for supporting employees and collaborating with internal stakeholders.
• Strong proficiency in Microsoft Office.
• Ability to demonstrate a continuous-learning and process-improvement mindset.

Nice to have

• Bachelor’s degree, ideally in Human Resources, Business Administration, or a related field.
• Experience with Microsoft SharePoint.

Details

• Location: Bangalore, Karnataka, India.