KYC Operations Analyst

Overview

Entry-level KYC Operations Analyst supporting AML monitoring, governance, oversight and regulatory reporting in coordination with the Compliance and Control team, and helping develop and manage Citi's internal KYC program.

What you'll do

• Create the KYC Record in the KYC system, sourcing information from internal and external sources by the agreed deadline.
• Proactively interact with relationship management teams and compliance to update the system until final approval of the KYC Record.
• Review internal and external sources for company news (firm website, regulatory websites, company website, Dun & Bradstreet, Google etc.).
• Validate information within the KYC Record and CIP document for completeness and accuracy (company/entity formation documents, ownership, management, etc.).
• Complete the KYC Record incorporating local regulatory requirements and Global BSU standards and policies.
• Take responsibility for KYC Record and associated documentation completion from initiation to approval.
• Maintain the BSU tool current and be able to demonstrate work carried out.
• Report workflow progress to supervisor.
• Ensure the KYC workflow tool is kept up to date, with all mandatory fields, status and commentary accurately reflecting status at all times.
• Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes.
• Update workflow database regularly throughout the day.
• Highlight discrepancies to Senior Case Managers, Control Team and Section Managers.
• Escalate negative news and high-risk cases to RM/PAM/AML Compliance department.
• Assist in departmental projects as required.
• Manage upward communication, including huddle updates, escalations, issues and concerns.
• Track and report time log (CMs and Case Researcher) daily.
• Monitor operational metrics required for management-level reporting.

What you'll need

• 1 to 3 years' experience in banking, finance, or law.
• Bachelor's degree/University degree or equivalent experience.
• Knowledge of European Union regulatory KYC/AML requirements.
• Demonstrated understanding of core AI concepts, including machine learning and generative AI, and their potential impact on the business.
• Ability to identify and articulate opportunities for leveraging AI technologies to solve business problems and improve processes.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Customer service orientation.
• Ability to develop strong professional relationships.
• Strong research skills.
• Accuracy and strong attention to detail.
• Ability to work well under pressure and tight time frames.
• Pro-active, flexible, with good organizational skills and a team player.
• Ability to work in a dynamic environment.
• Flexible enough to work as per business timings.

Nice to have

• Experience in control/risk or Compliance (AML/KYC) function.
• Previous relevant experience.
• ACAMS certification.

Details

• Location: Mumbai, Maharashtra, India.
• Employment type: Full time.