Lead BizOps Engineer

Overview

Lead BizOps Engineer role within the Business Operations SRE space, focused on ensuring platform reliability, scalability, and performance for Mastercard applications and essential services.

What you'll do

• Collaborate with stakeholders to implement SRE principles and create new practices.
• Define and track SLOs and SLIs with product and platform teams.
• Monitor and manage system reliability performance to meet SLOs.
• Communicate reliability concerns and impacts to key stakeholders.
• Design, code, test, and deliver solutions to automate manual operations.
• Participate in on-call rotations and lead or participate in post-mortem incident analysis.

What you'll need

• Bachelor’s degree in Computer Science, Information Systems, or a related technical field, or equivalent practical experience.
• Experience coding in one or more programming languages (e.g., C++, Java, Python, Go, Spring Framework).
• Understanding of DevOps principles and practices.
• Interest in building and operating large-scale distributed systems.
• Systematic problem-solving, analytical skills, and strong communication abilities.
• Comfort collaborating cross-functionally to ensure monitoring detects anomalies.

Nice to have

• 1–2 years of experience in a related role, with SRE experience preferred.
• Automation provider certifications.
• Experience with algorithms, data structures, scripting, pipeline management, and software design.

Details

• Location: Pune, India.