Lead Employee Success People Consultant (Fixed Term Contract - 12 Months)

Overview

Salesforce is seeking a Lead Employee Success People Consultant (ESPC) on a 12-month fixed term contract to join the ESBP team in India for the Customer Success Group. The role partners with business and people leaders on talent strategy and HR programs.

What you'll do

• In partnership with ESBPs, support and lead ES cyclical programs.
• Analyse and provide insights on all programs (compensation, merit, promotion, GIS, G4G, etc.), offering support to regional ESBP and supported organisations.
• Process input and design, including running audits to ensure program effectiveness.
• Partner with One ES (CoEs and other ES stakeholders) to ensure success of ES programs and garner support on India-level projects and initiatives.
• Lead the Global ESPC Community Connect, aligning with the Global PC organisation and facilitating two-way best practice sharing.
• Support ESBPs in driving ES programs with data-driven insights and audits: Talent Review, Performance Management, performance ratings, GIS, G4G, promotions, merit cycle, Periodic Business Reviews, ad hoc data requests.
• Prepare content for Business and ES QBRs (Quarterly Business Reviews).
• Establish and maintain strong connections with the people manager population.
• Work closely with people managers to understand their needs and provide tailored HR support.
• Proactively determine what analysis is needed to give leaders a narrative on overall org health.
• Onboard, lead, and coach fellow ESPCs.

What you'll need

• 5-7 years of relevant work experience.
• Efficiently manage extensive data sets, conduct analyses, derive insights, and create impactful presentations.
• Strong communication skills to effectively present viewpoints.
• Engage and collaborate with stakeholders and the workforce.
• Demonstrate curiosity and a drive to make a meaningful impact.
• Bring a positive attitude and a professional presence to the role.
• Exhibit multitasking abilities and project management expertise.
• Demonstrated ability to be a self-starter and proactive.
• Ability to develop effective relationships across all levels of the organisation.
• Demonstrated ability to maintain confidentiality in all aspects of the role, including handling highly sensitive data.
• Ability to ramp up quickly, recognise Salesforce's unique culture, and proactively help identify issues and areas of development.
• General knowledge of employment policies and practices.
• Knowledge of staffing, compensation, and talent management best practices.

Details

• Location: India - Bangalore.
• Employment type: fixed term contract of 12 months.
• Job category: Employee Success.