Lead Infrastructure - Intune Endpoint Engineer

Overview

Senior hands-on engineer and subject matter expert for macOS endpoint management, owning the design and delivery of JAMF-based solutions across the enterprise and acting as the engineering escalation point for the outsource partner.

What you'll do

• Administer macOS devices, JAMF Management, device management, and policy and profile management across the MAC management toolset.
• Design and implement JAMF-based solutions for MAC workstations and mobile devices, ensuring performance, security compliance, and automated deployment.
• Provide engineering expertise for complex MAC management requests and other endpoint management projects.
• Re-package and deploy applications for Windows, macOS, and Linux using tools such as PSADT, AdminStudio, and PowerShell.
• Design, deploy, and maintain JAMF Protect profiles and configurations.
• Support macOS device management and cross-platform MDM solutions.
• Collaborate with outsource partners on endpoint management initiatives and infrastructure projects.
• Contribute to hardware standards, procurement processes, and enterprise workplace productivity technologies.
• Provide engineering support to the outsource partner, reactively for complex issues and proactively for projects.
• Ensure product engineering and lifecycle management processes are consistently followed.
• Maintain and enforce enterprise standards, goals, and compliance requirements.
• Act as SME on infrastructure projects and drive implementation of key enterprise initiatives.
• Partner with business IT teams and stakeholders to identify problems and opportunities addressable through technology.
• Influence future technology decisions and provide input on IT strategy, operations, and innovation.

What you'll need

• 9+ years of experience in end-user computing with a focus on Windows environments.
• Bachelor's degree in Computer Science, Information Technology, or related field.
• Hands-on experience administering Microsoft Intune and managing Windows devices at enterprise scale.
• Experience designing and deploying App Control for Business policies.
• Proficiency with Group Policy, Configuration Manager (SCCM), and automated Windows deployment.
• Deep experience with Windows hardware platforms including Dell, Lenovo, and Microsoft Surface.
• Knowledge of Microsoft Endpoint Manager, Entra ID (Azure AD), and Microsoft 365 device management.
• Familiarity with iOS and Android mobile device management through Intune.
• Strong PowerShell scripting and Windows automation skills.
• Strong troubleshooting and problem-solving abilities for Windows-specific issues.
• Excellent communication skills for working with end users and cross-functional teams.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Nice to have

• Experience with Windows Autopilot and modern device provisioning workflows.
• Knowledge of Azure services such as Entra Connect, Conditional Access, and Identity Protection.
• Familiarity with virtualization technologies such as Hyper-V, VMware, or Azure Virtual Desktop.
• Experience with Windows security frameworks such as Microsoft Defender for Endpoint and compliance management tools.
• Prior experience as an SME on Microsoft infrastructure projects.
• Track record of driving enterprise Windows modernization and workplace productivity improvements.
• Experience with Microsoft vendor relationships and enterprise licensing programs.
• Demonstrated ability to influence technology decisions and provide strategic input on Windows-focused IT operations.

Details

• Grade 11; 9 to 14 years' experience.
• Location: Noida/Gurugram/Bengaluru/Hyderabad.
• Shift: 05:30 pm to 2:30 am IST (night shift).
• Working model: Hybrid, twice a week.