Lead Product Management – Technical – AI Transformation

Overview

Lead the technical product management of AI capabilities for Payment Performance Intelligence within Mastercard's Business & Market Insights organization, supporting the evolution of products to include AI intelligence.

What you'll do

• Support the definition and execution of the AI product roadmap for Payment Performance Intelligence, contributing to strategy and investment discussions led by senior product leadership.
• Own delivery of assigned AI product areas end to end, from discovery and requirements through development, launch, and post-launch iteration.
• Help identify and validate high-value use cases for GenAI, chatbots, agentic services, predictive insights, and self-service analytics.
• Translate customer needs, market inputs, and business objectives into clear user stories, technical requirements, and acceptance criteria.
• Work day to day with Data Science, Engineering, and Platform teams to groom the backlog, unblock dependencies, and maintain sprint velocity.
• Coordinate with Commercial, Risk, Legal, Security, and Compliance partners to ensure products meet regulatory and responsible AI requirements.
• Recommend prioritization based on customer value, commercial impact, technical feasibility, and effort, escalating trade-offs where needed.
• Define and track success metrics for owned features, reporting progress, risks, and adoption to stakeholders.
• Prepare and present roadmap updates, demos, and release communications to internal stakeholders and customer-facing teams.
• Mentor junior product managers and associates, and contribute to improving agile practices and product documentation standards across the team.

What you'll need

• Solid experience in agile product management for analytics, data insights, AI-enabled, or financial services products.
• Working knowledge of GenAI use cases, predictive insights, self-service analytics, and the data foundations required to support them.
• Demonstrated ability to convert customer problems into requirements, user stories, and measurable product outcomes.
• Experience collaborating across Product, Engineering, Data Science, Commercial, Risk, Legal, Security, and Compliance teams.
• Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Comfortable operating with a degree of ambiguity, managing competing priorities, and driving execution in a fast-paced environment.
• Highly organized and analytical, with strong attention to detail in backlog management and delivery tracking.
• Bachelor's degree in business, technology, or equivalent experience.

Nice to have

• Experience mentoring or guiding peers and junior team members (formal people management experience is not required).
• Technical background, payments experience, or product certification.

Details

• Location: Pune, India.