Lead Product Manager

Overview

Define and own the product strategy and roadmap for PayPal's Payments and Payouts Platform, including card acquiring, bank payment processing, and payouts.

What you'll do

• Define and own the product strategy and roadmap for the Payments and Payouts Platform, including card acquiring, bank payment processing, and payouts, balancing customer needs, business value, and technical dependencies.
• Gather customer and stakeholder requirements and translate them into actionable product requirements, workflows, and acceptance criteria.
• Lead end-to-end product development, from discovery and solution design through delivery, launch, and continuous improvement.
• Collaborate with business teams, engineering, architects, operations, risk, and compliance to build scalable capabilities and ensure launch readiness.
• Own payment lifecycle requirements, including processing, settlement, reconciliation, payouts, and exception handling.
• Resolve customer issues, processing challenges, and delivery blockers through hands-on problem solving and root-cause analysis.
• Maintain stakeholder alignment, define success metrics, and remain accountable for product delivery and outcomes.
• Input to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Implement the architectural roadmap, balancing innovative design and technical implementation with regulatory requirements, time-to-market, customer needs, and product profitability.
• Control for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitor metrics that inform product success, including usability studies, research, and market analysis.
• Manage one or more workstreams including analytics, customer discovery, market research, and competitive analysis to drive data-driven decision-making.
• Monitor product profitability measures, including budget.
• Participate in operational mechanisms that drive execution and accountability, including Product Reviews, Operating Reviews, and Business Reviews.
• Interface with product and technology leadership as needed.
• Partner with content developers, data scientists, product designers, and user experience researchers.

What you'll need

• 5+ years relevant experience and a Bachelor's degree, or any equivalent combination of education and experience.
• Must have at least 5+ years of relevant Product Management experience in Payments/Card Acquiring.

Details

• Location: Bangalore, Karnataka, India.
• Work mode: hybrid, with 3 days in the office and 2 days at the PayPal office or home workspace for the majority of employees.