Lead Product Manager

Overview

Lead Product Manager on Mastercard's Operational Intelligence team, building data products and AI solutions that deliver operational insights through APIs and conversational experiences as alternatives to traditional reporting.

What you'll do

• Partner with business stakeholders to identify opportunities, define product vision, business requirements, and strategic priorities, translating them into actionable project and delivery plans.
• Drive product and business strategy by evaluating customer needs, operational challenges, market trends, and business objectives to recommend new capabilities, processes, and solutions.
• Ensure methodology compliance and manage resolutions, reporting to management when necessary.
• Ensure timely and accurate communication with project staff and stakeholders throughout the lifecycle of initiatives.
• Monitor and manage project budgets, timelines, dependencies, and resource requirements.
• Be familiar with business objectives, product goals, project scope, and team responsibilities to effectively coordinate activities across cross-functional teams.
• Identify and monitor project, product, and business risks, proactively developing mitigation plans to ensure successful outcomes.
• Regularly communicate strategic recommendations, product updates, business impacts, and project status to senior management and key stakeholders.
• Provide measurable input into new products, processes, standards, operating models, and strategic plans in support of business growth and organizational objectives.
• Effectively lead cross-functional teams to align with business objectives, product strategy, project schedules, and budget expectations.
• Effectively deal with difficult situations, navigate ambiguity, and help develop solutions to complex business and operational challenges.

What you'll need

• Advanced knowledge and demonstrated expertise in strategy, product management, business planning, and project management processes and techniques.
• Experience developing business cases, product roadmaps, requirements, and executive-level presentations.
• Knowledge of structured project management methodologies, planning tools, and product management frameworks.
• Excellent listening, oral, written, presentation, and interpersonal communication skills.
• Strong organizational, planning, prioritization, and multi-tasking skills.
• Strong analytical and problem-solving capabilities with the ability to evaluate complex business challenges and recommend actionable solutions.
• Strong leadership, interpersonal, relationship-building, and negotiation skills with a solid track record of influencing cross-functional teams and building internal and external relationships.
• Demonstrate strategic thinking, business acumen, ethics, and values that foster credibility, trust, and collaboration across teams and stakeholders.
• Ability to balance long-term strategic objectives with day-to-day execution and delivery responsibilities.

Details

• Location: Gurgaon, India.
• All activities involving access to Mastercard assets, information, and networks carry inherent risk; everyone working for or on behalf of Mastercard is responsible for information security, must abide by Mastercard's security policies and practices, ensure confidentiality and integrity of information accessed, report suspected information security violations or breaches, and complete all periodic mandatory security trainings.