Lead Staff Engineer - IT

Overview

The IT Project Manager is a hands-on delivery role within the IT Project Management Office, responsible for leading assigned IT projects from initiation through closure. The role works with IT leaders, product owners, business stakeholders, technical teams, vendors, and onshore and offshore resources to achieve approved project objectives.

What you'll do

• Lead assigned IT projects through initiation, planning, execution, monitoring and control, and closure in accordance with IT PMO standards.
• Partner with the project sponsor and initiative owner to confirm project objectives, scope, success measures, governance, decision rights, and stakeholder expectations.
• Develop and maintain integrated project plans covering milestones, tasks, deliverables, dependencies, resources, and target dates.
• Create ownership and accountability for project work, follow up on commitments, surface missed dependencies, and escalate delivery barriers.
• Identify, assess, document, communicate, and manage risks, issues, assumptions, decisions, and dependencies, including mitigation or recovery plans.
• Monitor project performance against approved scope, schedule, quality, resource, and financial expectations, and coordinate corrective action for variances.
• Provide project status reporting to sponsors, IT leaders, governance forums, and key stakeholders.
• Plan and facilitate project meetings with objectives, decisions, action items, owners, and due dates.
• Coordinate work across matrixed IT and business teams, including onshore and offshore resources, across locations, functions, and time zones.
• Lead Waterfall, Agile, or Hybrid projects and tailor delivery practices to project needs while maintaining governance and controls.
• Manage project changes through the applicable review and approval process.
• Maintain project records in ServiceNow SPM and other approved IT PMO tools.
• Coordinate vendor delivery, including milestones, dependencies, risks, deliverables, internal alignment, and contractual commitments.
• Plan implementation readiness, organizational change, communications, training, transition to operations, and stabilization activities as applicable.
• Complete formal project closure, including deliverable acceptance, ownership transition, outstanding items, financial reconciliation, and lessons learned.
• Capture final delivery results and provide information for post-project benefits realization review.
• Promote transparency, collaboration, continuous improvement, and consistent use of IT PMO standards and best practices.

What you'll need

• Bachelors' Degree or equivalent relevant work experience.
• 5+ years of relevant experience, including at least 3 years leading IT projects.
• Experience leading IT projects through matrixed, cross-functional teams in a fast-paced global organization.
• Ability to work directly with technical resources and business stakeholders.
• Ability to drive project delivery without direct authority.
• Ability to communicate effectively across organizational levels and geographic locations.
• Experience supporting infrastructure, application development, enterprise systems, cybersecurity, data, cloud, operations, or other IT disciplines.
• Proficient computer skills, including spreadsheets, Internet, email, collaboration platforms, and project management systems.
• IT project management.
• Project planning and scheduling.
• Risk, issue, and dependency management.
• Stakeholder and executive communication.
• Waterfall, Agile, and Hybrid delivery.
• SDLC and technology delivery.
• Financial and vendor coordination.
• Change and implementation readiness.
• ServiceNow SPM or comparable PPM tools.
• Microsoft Office Suite.
• Microsoft SharePoint and Teams.

Nice to have

• Healthcare industry, revenue cycle management, implementation, or merger and acquisition experience.
• PMP, PMI-ACP, SAFe, CSM or comparable certifications.

Details

• Location: Gurugram, India.
• Projects may use Waterfall, Agile, or Hybrid delivery methods depending on the nature of the work.
• The role coordinates with onshore and offshore resources and work spanning locations, functions, or time zones.