Overview
Lead the intake, analysis, coordination, and delivery of system and process enhancements for the Sourcing & Procurement organization, acting as the connector between Procurement Operations, Category Managers, Finance, Accounts Payable, Technology, and business stakeholders.
What you'll do
- Orchestrate the intake process for new Procurement Operations requests, system enhancements, reporting needs, process issues, and special projects.
- Maintain a structured portfolio of active and planned initiatives, including priorities, owners, milestones, dependencies, decisions, risks, issues, and expected outcomes.
- Develop practical workflows and governance routines that improve transparency, prioritization, sequencing, and timely delivery of procurement initiatives.
- Prepare status updates, decision materials, action logs, and executive-ready communications for Procurement leaders and cross-functional stakeholders.
- Facilitate recurring working sessions and follow up on decisions and actions to keep initiatives moving to completion.
- Gather and document business requirements for procurement workflow, ERP, spend analytics, reporting, supplier, Accounts Payable, and related systems.
- Map current and future-state processes, identify pain points and control gaps, and recommend practical improvements to reduce cycle time, rework, and manual effort.
- Translate requirements into clear user stories, functional specifications, acceptance criteria, process diagrams, and configuration or development requests.
- Partner with system owners and Technology to evaluate options, clarify feasibility, manage dependencies, and support prioritization decisions.
- Help ensure system design supports Procurement policies, approval requirements, category management, data quality, auditability, and the needs of global stakeholders.
- Coordinate testing and UAT for system enhancements, workflow changes, integrations, reports, and automations.
- Develop test scenarios, expected results, defect logs, resolution tracking, and go-live readiness assessments.
- Support implementation planning, stakeholder communications, training materials, standard operating procedures, and post-implementation adoption.
- Monitor results after implementation and confirm that changes achieve expected outcomes without introducing new operational or control issues.
- Maintain accurate documentation of system functionality, business rules, process ownership, and change history.
- Identify repeatable, manual, and error-prone activities that can be simplified or automated through workflow, integrations, reporting, or low-code solutions.
- Partner with Procurement Operations, Accounts Payable, Finance, and Technology to design and implement practical automations that improve accuracy and timeliness.
- Use operational data and stakeholder feedback to identify root causes of delays, duplicate work, missing information, approval bottlenecks, and compliance risk.
- Support continuous improvement initiatives and help measure the impact of changes on cycle time, quality, adoption, workload, and stakeholder experience.
- Build trusted relationships with Category Managers, Procurement Operations, Finance, Accounts Payable, Technology, and business stakeholders.
- Explain system and process changes clearly, tailor communications to the audience, and help stakeholders understand their responsibilities.
- Raise risks and dependencies early, facilitate resolution across teams, and maintain momentum when priorities or requirements change.
- Support the rollout of workflow tools, reporting processes, procurement controls, and other initiatives that improve how the organization operates.
What you'll need
- Bachelor's degree in Business, Management, Supply Chain Management, Information Systems, Process Improvement, or a related field.
- 4+ years of experience in Procurement Operations, Business Analysis, Systems Analysis, Project Management, Change Management, Process Improvement, or a related role.
- Experience implementing or improving workflow tools, procurement systems, ERP processes, reporting solutions, or software used across multiple teams.
- Experience gathering requirements, documenting processes, coordinating testing and UAT, managing defects, and supporting implementation and adoption.
- Strong organizational skills and the ability to structure workflows, manage multiple priorities, and deliver work to defined timelines.
- Strong analytical, problem-solving, communication, facilitation, and stakeholder management skills.
- Ability to work effectively across functions and influence decisions without direct authority.
- Proficiency with Microsoft Excel, including pivot tables, lookups, formulas, data manipulation, and analysis of operational data.
- Ability to navigate ambiguity, learn new systems quickly, and convert business problems into practical process or technology solutions.
Nice to have
- Experience with procurement workflow orchestration, spend analytics, ERP, Accounts Payable, invoice automation, supplier management, or contract lifecycle systems.
- Experience with Microsoft Power Automate, Power Apps, Power BI, SQL, APIs, or other automation and data tools.
- Experience supporting procurement compliance, SOX controls, audit remediation, Accounts Payable initiatives, or policy implementations.
- Experience working in a global organization with geographically distributed stakeholders and shared-service operations.
- Lean Six Sigma, PMP, CIPS, APICS, business analysis, or other relevant certification.
Details
- Reports to the Manager, Data & Analytics and Procurement Systems.
- Location: Noida, UP, India.
Read the full description and apply on the company’s own careers page.