Lead Systems Operations Engineer

Overview

Lead Systems Operations Engineer role focused on systems consultation, planning, and resolving escalated support issues for core business solutions.

What you'll do

• Lead complex, broad impact initiatives across systems consultation for technology teams.
• Participate in large scale planning for computer systems and network infrastructure.
• Review and analyze technical challenges and escalated support issues requiring in-depth evaluation.
• Decide on technical changes and enhancements.
• Consult on change design involving technical process controls or standards.
• Drive application/platform support execution including incident triage and root cause analysis.
• Provide on-call production support and resolve issues within RTO.

What you'll need

• 5+ years of Systems Engineering, Technology Architecture experience (or equivalent).
• Experience delivering day-to-day Application/Platform support services for Digital Applications.
• Knowledge of incident triage, root cause analysis, change validation, deployment management, BCP, and risk & vulnerability management.
• Strong troubleshooting experience for middleware issues and application servers (Weblogic/Tomcat) and Oracle databases.
• Strong knowledge of Redhat Linux and hands-on Unix command troubleshooting.
• Experience with monitoring systems including Splunk and AppDynamics.

Details

• Location: Bengaluru, India.