Lead Systems Operations Engineer - Mainframe

Overview

Lead systems operations engineering for mainframe environments, providing technical consultation, infrastructure planning, support issue resolution, and operational improvements.

What you'll do

• Lead broad-impact systems operations initiatives.
• Plan computer systems and network infrastructure.
• Analyze complex technical challenges and escalated support issues.
• Decide on technical changes and enhancements.
• Run incident recovery calls and review changes to mitigate risk.
• Develop REXX automation scripts to reduce manual work.
• Manage incident triage, post-mortems, monitoring improvements, and documentation.

What you'll need

• 5+ years of systems engineering or technology architecture experience, or equivalent experience, training, military experience, or education.
• Solid expertise in mainframe maintenance and support.
• Experience with mainframe operating systems, including MVS, z/OS, and Windows OS.
• Experience with COBOL, JCL, CICS, DB2, VSAM, or IMS DB.
• Experience with mainframe tools, schedulers, application services, and version control systems.
• Ability to use SQL for data extraction, analysis, and correlation.
• Ability to communicate and collaborate with technical teams and managers.

Nice to have

• Experience with monitoring tools such as Splunk, AppDynamics, Grafana, or Geneos ITRS.
• Familiarity with ServiceNow incident, problem, and change management.
• Understanding of large-scale payment processing.
• Understanding and hands-on application of Site Reliability Engineering principles.
• Experience with change management and knowledge sharing.

Details

• Location: Hyderabad, India.